- Handle bulk and lateral hiring for BPO, KPO, and call center operations
- Manage end-to-end recruitment for voice, non-voice, chat, and back-office processes
- Coordinate closely with operations and workforce teams to understand manpower needs
- Source candidates through job portals, walk-ins, referrals, and campus drives
- Screen resumes and conduct initial HR and telephonic interviews
- Assess candidates on communication skills, process fit, shift flexibility, and compliance requirements
- Schedule interviews, assessments, and voice tests as per process standards
- Manage offer generation, salary discussions, and joining confirmation
- Ensure timely documentation, background verification, and joining formalities
- Maintain recruitment trackers, daily hiring MIS, and attrition data
- Support on boarding, induction, and handover to operations teams
- Meet daily, weekly, and monthly hiring targets under tight timelines
- Coordinate with vendors and consultants for bulk hiring requirements
- Ensure adherence to BPO policies, labor laws, and company guidelines
- Maintain confidentiality of candidate and organizational information
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person