Experienced HVAC/Plumbing/Electrical Office Personnel

Overview
We are seeking a dynamic and highly organized Experienced HVAC, Plumbing, and Electrical Office Personnel to join our team. This vital role combines administrative expertise with industry-specific knowledge, ensuring smooth office operations and excellent customer support. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks efficiently in a fast-paced environment. Your contribution will help streamline daily activities, support field technicians, and enhance overall office productivity.

Responsibilities

• Manage front desk duties, including greeting visitors and directing phone calls using our office phone with professionalism and courtesy
• Handle scheduling and calendar management for service appointments, meetings, and project deadlines using Google Workspace or Microsoft Office tools
• Support office management tasks such as inventory tracking, supply ordering, and document proofreading to ensure operational efficiency
• Provide exceptional customer service by addressing inquiries promptly via phone or email and supporting client communication efforts
• Assist with clerical tasks including typing reports, preparing correspondence, and organizing files for easy retrieval
• Coordinate with field technicians and management to ensure timely communication and smooth workflow across departments

Skills

• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook), Dispatching software and Google Workspace applications
• Experience with QuickBooks for bookkeeping and financial recordkeeping
• Excellent organizational skills with the ability to multitask effectively in a busy office environment
• Bilingual abilities are a plus to serve diverse customer needs more effectively
• Demonstrated office management experience combined with clerical and administrative expertise
• Exceptional phone etiquette skills with experience managing multi-line phone systems and providing customer support
• High level of computer literacy including data entry, proofreading, calendar management, and general office software familiarity
• Strong time management skills to prioritize tasks efficiently while maintaining accuracy and attention to detail

Join us in a role that offers the opportunity to be an essential part of a thriving team dedicated to delivering top-tier service while advancing your career in a supportive environment!

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off

Experience:

• HVAC, Plumbing, Electrical Office : 2 years (Required)

Work Location: In person