Experienced Medical Receptionist (Tebra Specialist)

Job Overview
We are seeking a dynamic and detail-oriented Experienced Medical Receptionist with specialized knowledge in Tebra, a comprehensive practice management and EHR (Electronic Health Record) system. In this vital role, you will serve as the first point of contact for patients and healthcare providers, ensuring smooth clinic operations through exceptional administrative support. Your expertise in medical billing, coding, insurance verification, and EMR systems will help streamline patient workflows and enhance overall clinic efficiency. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this is the perfect opportunity to join a dedicated healthcare team committed to quality care.

Responsibilities

• Greet patients warmly and manage front desk operations with professionalism and enthusiasm
• Schedule appointments accurately using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper authorization before services
• Collect and process payments through medical billing and collection procedures while maintaining HIPAA compliance
• Review documentation for accuracy and completeness, including care plans, medical records, and clinical notes
• Perform insurance claims submission and follow-up using Tebra or similar practice management software
• Maintain patient records meticulously within electronic health record (EHR) systems like Dentrix or Eaglesoft
• Handle multi-line phone systems with excellent phone etiquette, providing clear communication to patients and providers
• Assist with medical coding tasks such as CPT, ICD-9/10 coding to ensure precise billing and documentation
• Support office management duties including filing, data entry, and managing office supplies to keep the clinic organized
• Ensure compliance with HIPAA regulations by safeguarding patient information at all times

Requirements

• Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting
• Strong knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft
• Familiarity with medical billing processes, insurance verification, CPT coding, ICD-9/10 coding, and Medicare procedures
• Excellent understanding of medical terminology and documentation review standards
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic or dental office experience is preferred to navigate fast-paced environments smoothly
• Proficiency in Microsoft Office Suite (Word, Excel), typing skills (including 10-key), and computer literacy essential for daily tasks
• Exceptional customer service skills with professional phone etiquette and interpersonal communication abilities
• Ability to handle sensitive information discreetly while maintaining high levels of accuracy in documentation review and data entry
• Strong organizational skills with the capacity to manage multiple priorities efficiently in a busy office setting

Join our team where your skills will make a meaningful difference! We are dedicated to fostering a supportive environment that values your expertise in medical administration. Your contribution will directly impact patient satisfaction and operational excellence. If you’re ready to bring energy, precision, and compassion to a rewarding healthcare role—apply today!

Pay: $16.00 - $18.00 per hour

Work Location: In person