Experienced Patient Care Coordinator/Receptionist

Job Summary

Experienced Front Desk / Patient Coordinator – Full-Time (M-F, 8AM–5PM)
Compensation: $19-$21 Hourly (Based on Experience)
Location: Busy Precision, Functional & Integrative Medical Practice
Benefits: Paid Holidays, Time Off, 401K Eligibility

Are you someone who thrives in a fast-paced, people-focused environment? Do you have a friendly, positive attitude and a genuine desire to help others on their healing journey?

We are a busy, dynamic integrative medical practice seeking an enthusiastic, outgoing, and reliable individual to be the first point of contact for our patients and to manage all aspects of front desk operations and patient interactions.

About You

You are someone who:

• Has a kind and friendly demeanor
• Takes pride in providing excellent customer service
• Has strong attention to detail and excellent follow-through
• Is incredibly organized, process-oriented, and able to multi-task with ease
• Can work independently, is self-motivated, and communicates effectively
• Enjoys being part of a passionate, supportive team
• Is dependable, punctual, and eager to grow in a meaningful role

Your Responsibilities Will Include:

• Cheerfully answering and managing incoming calls
• Scheduling and following up on patient appointments
• Reviewing patient protocols and wellness plans during check-out
• Processing payments and issuing receipts
• Sending email reminders and handling general correspondence
• Preparing, scanning, and electronically filing patient charts
• Serving as a communication liaison between patients, medical staff, and doctors
• Assisting with general office management tasks, including systems and office accounts

What We’re Looking For:

• A passion for helping people and providing exceptional service
• A strong work ethic and a team-oriented mindset
• Comfort with Microsoft Office and general IT applications
• Previous experience in a medical office or patient-facing role is required

Interview Process:

• Initial 15-minute video/phone screening
• Selected candidates will be invited for an in-person interview
• We’ll share more about our practice and provide our website before the face-to-face meeting

If this sounds like you, please submit your resume and cover letter to susiew@truehealthcpm.com.

We look forward to meeting you and seeing if you're a fit for our team!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k), Health insurance, Paid time off

Schedule:

8 hour shift, Monday through Friday

Education: - Associate (Required)

Experience: - Medical Office: 1 year (Required) and Customer Service: 1 year (Required)

Work Location: In person

Require resume - Yes

Application updates

• susiew@truehealthcfm.com
• Plus, send an individual email update each time someone applies.

Candidates contact you (email)

• Yes, at email address provided

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Medical Specialty:

• Primary Care

Work Location: In person