Experienced Pediatric Dental Front Desk Coordinator

Overview
We are seeking a highly motivated and experienced Pediatric Dental Front Desk Coordinator to join our dynamic dental team. This vital role combines exceptional administrative skills with a compassionate approach to patient care, ensuring a smooth and welcoming experience for our young patients and their families. As the first point of contact, you will manage appointment scheduling, patient check-in, medical record maintenance, all while maintaining a positive and energetic environment. Your expertise in dental office operations support will help us deliver outstanding pediatric dental care with efficiency and professionalism.

Duties

• Greet patients and their families warmly, creating a friendly and supportive atmosphere for children visiting the dental clinic
• Schedule appointments accurately using dental practice management software such as Eaglesoft, ensuring optimal patient flow
• Verify insurance coverage-as needed, and handle billing inquiries efficiently
• Manage patient check-in procedures, including updating medical records and collecting co-pays or payments
• Review documentation for accuracy and completeness, including intake forms, treatment plans, and medical histories
• Maintain organized dental records in compliance with HIPAA regulations and ensure confidentiality of patient information
• Handle multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly and courteously

Skills

• Experience in dental office administration front desk roles within pediatric or general clinics
• Strong knowledge of dental terminology
• Familiarity with electronic health record (EHR) systems such as Eaglesoft,
• Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel)
• Bilingual abilities are highly desirable to effectively communicate with diverse patient populations
• Exceptional customer service skills with a friendly demeanor and strong phone etiquette
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
• Knowledge of HIPAA regulations related to health information management and patient privacy standards
• Strong organizational skills

Join our team as an Experienced Pediatric Dental Front Desk Coordinator if you’re passionate about delivering exceptional patient service in a vibrant pediatric setting! Your dedication will help create positive experiences for children while supporting our mission to provide top-quality dental care.

Pay: $17.00 - $20.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you comfortable working in a fast-paced pediatric dental office?
• How many years of dental front office experience do you have?

Work Location: In person