Experienced Veterinary Receptionist

Overview
We are seeking an experienced, professional and compassionate Veterinary Receptionist to join our team. This is a key client-facing role within our clinic, requiring excellent communication skills, attention to detail and prior experience in a veterinary environment.

Duties

• Greet clients warmly, schedule appointments, and manage patient check-ins and check-outs with efficiency and friendliness
• Managing appointment scheduling and maintaining accurate records
• Handling phone and email inquiries efficiently
• Processing payments and maintaining billing records
• Coordinate communication between clients and veterinary staff regarding pet care instructions, follow-up appointments, and treatment plans
• Maintaining a clean and organized reception area
• Assist with clinic cleaning duties

Experience

• Proven experience as a veterinary receptionist or in a similar animal care administrative role
• Strong customer service and interpersonal skills
• Knowledge of animal handling techniques including dog handling, animal restraint, and general pet care practices
• Strong understanding of veterinary terminology
• Prior exposure to animal husbandry, laboratory work related to veterinary medicine, or animal anatomy knowledge will be highly valued

Preferred Qualifications

• Experience using Avimark veterinary practice management software

If you are passionate about animal care and great customer service we would love to hear from you.

Pay: $16.00 - $20.00 per hour

Work Location: In person