Explorer - MACU Museum of Ancient Life

Mountain America Museum of Ancient Life Explorer Job Description

Wage: $11-12/hour

Shift: Part time (15 hours per week). Mon-Sat. Includes some holidays.

Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Summary: As an Explorer at Thanksgiving Point, you will play a key role in creating a world class experience for our guests. You will welcome, guide, and engage our guest’s curiosity as they explore one of the world’s largest displays of mounted dinosaurs, and even watch our Paleontologist unearth a 150-million-year-old Barosaurus! You will gain valuable experience and essential skills in customer service, retail, guest management, STEM, and programming. As you facilitate these learning experiences, you will find increased compassion, curiosity, and confidence in yourself. Elevate your career and be part of something special—join our extraordinary team today!

Responsibilities:

• Interact with and engage visitors of all ages to ignite transformative family learning, guide exploration, and encourage critical thinking.
• Provide exceptional guest service by monitoring and assisting guests with compassion.
• Run cashier at the front desk and gift shop.
• Facilitate inquiry-based learning experiences with curiosity.
• Collaborate with coworkers.
• Help maintain an orderly, safe, clean, and compassionate environment for our team and guests.
• Maintain a comprehensive knowledge of Thanksgiving Point venues and activities and communicate these effectively to our guests.
• Model curiosity to create positive, meaningful experiences.
• Assist guests as they explore what life was like 65 million years ago, with more than 50 different hands-on exhibits including our super popular Erosion Table and Quarry Dig sites.
• Welcome and include all guests as they are.
• Adhere to all rules and regulations.
• Exemplify Thanksgiving Point’s mission, values, and policies with compassion, curiosity and confidence.
• Other duties as assigned by manager/supervisor.

Requirements:

• Strong communication and great customer service, with collaborative approach to the workplace, and ability to give and receive constructive feedback.
• Comfortable working indoors, feeding fish, and around crowds.
• Ability to work patiently in high-activity, high-energy, noisy environments.
• Enthusiastic and can-do approach.
• Comfort with initiating conversations and exploring with our guests including enforcing safety procedures with compassion, curiosity, and confidence.
• Readily learn cash register, money handling, and facilitation best practices and skills.
• Physical demands may include lifting 25 lbs., climbing stairs, bending, standing for extended periods of time, and manipulating small objects.
• At least 16 years old.
• Must pass a background check.