Export Business Development Lead

Company Description

Duravit Egypt, established in 1997, is a key subsidiary of Duravit AG, renowned for its production of high-quality sanitary ceramics. Based in the Cairo region, the company began operations in 1999 and has since grown to become a significant player in the market. Duravit Egypt offers a comprehensive range of bathroom solutions, including ceramics, furniture, bathtubs, shower trays, wellness systems, and accessories. The opening of its Cairo headquarters in 2009 marks a milestone in the company’s history, reinforcing its commitment to innovation and excellence in the sanitary industry.

Role Description:

Relationship management with customers focus:

• Maintain and operationally manage profitable, trustful, long-term, professional relationships with existing customer base (predominantly based in Europe), e.g., wholesalers, retailers, DIY chains, etc. (mostly European-based)
• Develop future market opportunities and new customer relations. Coordination of complex, international, multi-country-based customers – direct B-to-B or via intermediate dealers.
• Initiation, product design (including packaging, labelling requirements); Verification of financial feasibility; cost & pricing, preparation and follow-up of offers, quotations, negotiations, contracts. 
• Ensuring fulfilment of orders and delivery on time.
• Strong interface with production and logistics.

Job Requirements:

• An academic degree in engineering, international education is a plus 
• 5 to 7 years of professional experience in a similar function (EXPORT / white-label business), gained in a sizable multinational or national Egypt-based production company with technical products, ideally in building supplies. Experience in Sanitary Ware is a huge plus.
• Experience in direct relationship management with international/European customers, in dealing with complex international, European customers’ requirements (regarding products, contracts, processes, delivery) and short cycles from tender to delivery.
• Strong communication, collaboration, and stakeholder management skills. Successful track record and ability to build and maintain trusting long-term relationships with international partners.
• Strong commercial understanding, experience, and familiar with offering/tendering processes, quotations, and negotiations.
• Strong technical understanding of products; familiar with the feasibility of product development/customization and close interface with production.
• Financial and P&L understanding with clear profitability focus (cost, pricing, margins, etc.). 
• Knowledge of logistics and legal aspects/contracts
• Highly energetic, self-motivated, independent, positive, and fully committed to customer satisfaction. Performance and results orientation; track record of meeting ambitious plans and deadlines; ability to manage conflicting priorities with limited resources.
• Experience with MS Office applications
• Fluent in English (as daily business language), 2nd language a plus