Export Co-ordinator

manages the order process for international sales by coordinating between customers, sales teams, and internal departments like production and logistics. Key responsibilities include handling customer inquiries, preparing quotations and invoices, processing orders, preparing export documentation, and ensuring compliance with international trade regulations. They are also responsible for tracking shipments, coordinating with logistics providers, and maintaining strong relationships with international clients. Key responsibilities

• Sales coordination: Act as the primary point of contact for international customers, handling inquiries, providing product information, and converting quotations into sales orders.
• Order processing: Coordinate with factory and production teams for samples, production schedules, and dispatch, ensuring customer requests are communicated and implemented.
• Documentation: Prepare and manage all necessary export documents, including invoices, packing lists, and customs declarations.
• Logistics and shipping: Coordinate with logistics providers for timely shipment, track shipments, and manage claim processes if needed.
• Customer relations: Maintain positive relationships with international clients and follow up on payments.
• Compliance: Ensure all export activities comply with international trade regulations and laws.
• Reporting: Prepare and submit sales reports, forecasts, and other requested reports to management.
• Data management: Maintain accurate records of customer information and sales data.

Required skills and qualifications

• Organizational and time-management skills: To manage a high volume of orders and multiple priorities.
• Communication and interpersonal skills: To effectively communicate with customers and internal teams.
• Attention to detail: Crucial for preparing accurate documentation and processing orders correctly.
• Problem-solving skills: To address and resolve issues that arise during the order cycle.
• Analytical skills: To understand market trends and customer feedback.
• Proficiency with relevant software: Experience with CRM systems is often required.
• Knowledge of international trade and export regulations: Essential for ensuring compliance.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person