Export Logistics Supervisor

To supervise and coordinate all export logistics operations — including documentation, shipment planning, customs clearance, and coordination with transporters, freight forwarders, and regulatory authorities — ensuring timely and compliant delivery of frozen French fries to international markets while maintaining product quality and cold-chain standards. 
RESPONSIBILITIES

• Plan, organize, and monitor the complete export process from order receipt to delivery at destination
• Coordinate with Production, Quality, and Cold Storage to ensure shipment readiness and product integrity.
• Schedule and manage container bookings, ensuring on-time dispatch from factory to port.
• verify freight rates, transport costs, and delivery schedules with freight forwarders and shipping lines.
• Supervise loading processes, ensuring temperature control and proper packaging of frozen products.
• Prepare and review all export documentation including invoices, packing lists, certificates of origin, health certificates, and shipping instructions.
• Ensure compliance with Egyptian export regulations and destination country requirements (e.g., customs, food safety, labeling)
• Liaise with GOEIC, Customs, Chamber of Commerce, and Shipping Agencies for timely clearance.
• Maintain updated knowledge of export laws, trade agreements, and incoterms applicable to FMCG food exports.
• Serve as the key link between the factory, export customers, logistics providers, and f inance department.
• Communicate proactively with international customers regarding shipment schedules, documentation, and tracking.
• Work with Finance to ensure accurate billing, insurance, and LC (Letter of Credit) compliance.
• Handle claims or discrepancies related to shipment delays or damages.
• Track and report KPIs such as on-time delivery rate, documentation accuracy, and logistics cost per ton.
• Identify areas for improvement in logistics efficiency and propose cost-saving initiatives.
• Support management in forecasting export volumes and shipping needs.
  
  
  

REQUIREMENTS

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or International Trade.
• Minimum 5–7 years of experience in export logistics, preferably in FMCG / food manufacturing / frozen products.
• Have Passion to work in Startup environment.
• Strong knowledge of Egyptian customs laws, GOEIC procedures, and export documentation for food products.
• Experience with cold storage logistics, reefer containers, and port coordination.
• English language proficiency (written and spoken) is a must.
• Experience using ERP systems and export tracking tools is preferred.
• Certification in Logistics or International Trade (CILT / FIATA / APICS) is a plus.