Export Sales Assistant

Silver Top Trading is a company based out of Dubai and Toronto dealing in the wholesale import and export of branded FMCG products within Food, Beverages, Cosmetics, and Toiletries over the past 25+ years.

We are looking for an ambitious and hardworking sales assistant that wants to join a fast-growing import-export company within the FMCG industry.

Key Responsibilities:

• Accurately enter sales data, customer information, and other relevant data into databases or CRM systems.
• Maintain and update sales records, reports, and spreadsheets as needed.
• Create invoices, sales orders and other documentation for customers.
• Create and follow up with purchase orders with suppliers.
• Upload and maintain accurate and organized digital records on Onedrive
• Provide general administrative support to the sales team, including scheduling appointments, managing calendars, and handling correspondence.
• Assist sales representatives in preparing quotes, proposals, and contracts for customers.
• Follow up with leads and customers to gather additional information or provide support as needed.
• Coordinate internally for approvals of quotations and documentation
• Coordinate ETD/ETA with clients and other shipment related documentation and queries.
• Respond to customer inquiries and provide information about products or services.

Qualifications:

• Proven experience in administrative or sales support roles, preferably in a sales or marketing environment.
• Experience in logistics, import-export or freight forwarding industry
• Strong proficiency in Quickbooks/ZohoBooks, CRM systems, and Microsoft Office Suite (Word, Excel, OneDrive)
• Proactive and attention to detail.
• Excellent communication skills, both written and verbal, with a customer-focused approach.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• Knowledge of basic sales principles is a plus.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have in either the import/export or logistics industry?