Export Sales Manager

International Sales Strategy & Market Development

• Develop and implement export sales strategies to expand the company's presence in new and existing international markets.
• Identify new business opportunities and emerging markets to drive growth and increase brand presence.

Client Relationship Management

• Build and maintain strong relationships with international clients, distributors, and retailers.
• Serve as the main point of contact for all export-related queries, ensuring clear and consistent communication with clients.

Sales Forecasting & Performance Tracking

• Set and monitor sales targets for export markets, analysing sales trends to ensure targets are met or exceeded.

Contract Negotiation & Closing

• Negotiate terms and conditions with international clients, ensuring compliance with export laws and trade regulations.

Coordination with Logistics & Operations

• Work closely with logistics and supply chain teams to ensure timely and accurate product shipments.
• Monitor inventory levels to ensure smooth delivery processes and avoid stock outs.

Customer Support & After-Sales Service

• Ensure high levels of customer satisfaction by providing timely after-sales support and handling post-sale issues.
• Monitor customer feedback and identify opportunities for improving product offerings or services.

Budget Management

• Prepare and manage the export sales budget, ensuring that all activities are executed within allocated financial resources.
• Monitor expenses related to export logistics, marketing, and trade events, ensuring cost efficiency.

Requirements

• Minimum 5 years of experience in export sales, preferably in the FMCG sector.
• Proven track record of successfully managing and growing international sales in FMCG markets.
• Strong negotiation, communication, and relationship building skills.
• Proficiency in CRM software, Microsoft Office Suite, and project management tools.
• Bachelor's degree in Business Administration, International Trade, Marketing, or a related field.
• Good communication skills.
• In depth understanding of international trade regulations, export processes, and logistics.