Extended Coverage Dispatch

Summary: This position requires performing in a fast paced environment functioning as a liaison with all departments and assisting drivers. Communications with drivers will be via telephone and Geotab.

The shift for this position is Thursday-Sunday, 7AM - 6PM

Essential Duties and Responsibilities: Other duties as assigned.

• Assign loads to drivers.
• Assist customers in matters concerning their freight.
• Coordinate delivery appointments and get directions.
• Ensure all drivers’ status, dates, and times are accurate.
• Document any communication with drivers by placing a check call with detailed comments. Along with documenting any pertinent issues occurring during non business hours.
• Track monitor selected customers for on-time deliveries.
• Answer all incoming phone calls.
• Execute checkout for terminating drivers arriving in Tulsa after hours.
• Direct vehicle repairs between driver and maintenance and distributes PO# for payment.

Requirements

• Two years customer service or management experience.
• Working knowledge of Microsoft Office.
• Detail oriented.
• The ability to work in a fast paced environment and make decisions.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• The shift available is Thursday - Sunday, 7 AM - 6 PM. Will that work for your schedule?

Work Location: In person