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Extra Help* Human Resources Technician I/II - Organizational Development & Effectiveness
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The Organization Development & Effectiveness (OD&E) Technician is the operational backbone of the team, providing crucial administrative and technical support. This role ensures the seamless execution of all OD&E programs by managing logistics, maintaining systems, and processing data, all with a focus on supporting employee growth and organizational efficiency.Please note: This recruitment is for a non-benefitted extra help position.This position will work approximately 20 hours per week with a flexible schedule.Key Responsibilities: Program & Event LogisticsCoordinate all logistics for training sessions, workshops, and events, including venue booking, catering, audio and visual, and material preparation.Manage participant registration, communications, and tracking.Provide on-site or virtual event support, including setup, registration, and technical troubleshooting.Serve as the main point of contact for vendors, venues, and participants on event days.Data Management & ReportingMaintain accurate participant records and training data in the Learning Management System (LMS).Process and summarize program evaluation surveys and generate reports on training metrics and budget.Ensure the integrity and confidentiality of all sensitive employee data.Administrative & Financial SupportAct as the first point of contact for the OD&E office, fielding inquiries.Prepare agendas and notes for meetings.Process purchasing requests, invoices, and expenses in alignment with the departmental budget.Manage the OD&E team’s calendars, schedule meetings, and maintain office supply inventory.Communications & SystemsDraft and distribute internal communications for OD&E programs.Update and maintain OD&E intranet pages and provide user support for related software (LMS, survey tools, Microsoft Teams).Preferred Skills & Experience: Proficiency in Microsoft Office Suite and experience with an LMS or HRIS.Superior organizational skills with the ability to manage multiple projects in a fast-paced environment.Excellent written and verbal communication skills.High level of discretion with sensitive and confidential information.Proactive, service-oriented mindset with the ability to work independently.Basic skills in data analysis and surveying.Preferred QualificationsFamiliarity with OD&E concepts (e.g., change management, employee engagement).Experience with data visualization tools (e.g., Power BI, advanced PowerPoint).DEFINITIONUnder immediate (Human Resources Technician I) or general supervision (Human Resources Technician II), performs a variety of responsible paraprofessional, technical, and office administrative functions in support of varied human resources programs and functions; provides assistance with the recruitment, examination, and employee onboarding processes and salary administration, insurance, and benefit programs; provides or facilitates the provision of information on recruitment, testing, benefits, and other human resources programs to candidates for employment, county management and staff, and the general public; and performs related duties as assigned. Duties may involve the human resources program areas of: Personnel, Risk Management, and/or Organizational Development & Effectiveness.SUPERVISION RECEIVED AND EXERCISEDReceives immediate supervision (Human Resources Technician I) or general supervision (Human Resources Technician II) from assigned supervisory or management personnel. Exercises no direct supervision over staff.CLASS CHARACTERISTICSHuman Resources Technician I: This is the entry-level classification in the Human Resources Technician series. Initially under close supervision, incumbents learn and perform routine, confidential administrative support duties related to human resources programs and activities. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Human Resources Technician II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.Human Resources Technician II: This is the journey-level classification in the Human Resources Technician series. Positions at this level are distinguished from the Human Resources Technician I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.Positions in the Human Resources Technician class series are flexibly staffed and positions at the II level are typically filled by advancement from the I level after gaining the knowledge, skill, and experience which meet the qualifications for, and after demonstrating the ability to perform the work of, the higher-level classification
EXAMPLE OF DUTIES
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)Management reserves the right to add, modify, change, or rescind the work assignment of different positions.Prepares, coordinates, and administers selection procedures, including, but not limited to job announcement and advertisement preparation, written and oral performance testing, background checks, establishment of eligibility lists, and employee onboard procedures. Prepares all written material associated with the selection processes, including informational brochures, and notification letters.Confers and corresponds with written test source agencies; reviews and orders written tests for administration.Assists in obtaining oral rating panel members; instructs the panel and monitor oral board proceedings as appropriate.Coordinates candidate notification processes during all steps of the recruitment, examination, and onboarding process.Confers with Human Resources Analysts and members of various county departments regarding job content, desired selection processes, potential recruitment sources, raters, and subject matter experts.Processes, calculates, and maintains records of a variety of Human Resource Information System (HRIS) actions, including, but not limited to, new hire onboarding, promotions, cost-of-living adjustments and compensation increases, benefits withholdings, and workers’ compensation claims.Monitors employee benefits while employees are on disability leaves such as Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), workers’ compensation, state disability, long-term disability, and disability retirement.Applies, explains, and ensures compliance with provisions of collective bargaining contracts and personnel rules, policies, and procedures; suggests contract and rule changes to improve system implementation of proposed and potential compensation and related benefits.Reviews documentation for eligibility and accuracy; tracks and files supporting documentation.Monitors and coordinates employee events, training programs, and other activities; develops promotional programs and materials; coordinates with county department representatives to implement programs; tracks and monitors attendance.Provides technical support for labor relations processes, including researching information and statistics to support the labor relations negotiation team.Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.Collects, maintains, and compiles information and data, using spreadsheets and other software; prepares a variety of specialized reports and information on a scheduled and as requested basis.Provides information and general assistance to county staff and the public regarding rules, policies, and procedures.Maintains a variety of databases, files, and records related to the county's HRIS; reconciles transactions and data as directed; records changes and resolves differences, maintains the accuracy of the records and files.Performs other related duties as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSMobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 15 pounds.Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.ENVIRONMENTAL CONDITIONSOffice environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. ADDITIONAL REQUIREMENTSSome departments may require pre-employment screening measures before an offer of employment can be made (i.e. background screening, physical examination, etc.). ADDITIONAL INFORMATIONHOW TO APPLYA complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County’s automated application system at https://www.governmentjobs.com/careers/humboldtcountyca. Applications must be submitted no later than the final filing date and time listed on the job flyer. It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected. Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible. SELECTION PROCEDUREThe County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.FREQUENTLY ASKED QUESTIONSHow long does it take to fill out the application?You should allow 30 – 45 minutes to fill out your application. Can I change my application after submitting it?No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.How long until I hear back from you and how can I check for updates on my application?You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or personnel@co.humboldt.ca.us.Will I be informed if I am not selected for an interview / Oral Exam?Yes, you will be informed via email if you are not selected for an interview / Oral Exam.OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSIONResearch indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach in assessing an applicant’s qualifications for a position. If you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.REASONABLE ACCOMMODATIONSThe County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) 476-2349 so arrangements can be made. EQUAL OPPORTUNITY EMPLOYERThe county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances. MEDICAL EXAMINATIONA pre-employment medical examination provided by the County may be required upon offer of employment.OTHER EXAMINATIONSSome positions also require psychological evaluation and/or extensive background investigation.LICENSESSome classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.PROBATIONARY PERIODPersons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.EMPLOYMENT ELIGIBILITYIt is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.DISASTER SERVICE WORKERSAll County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
The Organization Development & Effectiveness (OD&E) Technician is the operational backbone of the team, providing crucial administrative and technical support. This role ensures the seamless execution of all OD&E programs by managing logistics, maintaining systems, and processing data, all with a focus on supporting employee growth and organizational efficiency.Please note: This recruitment is for a non-benefitted extra help position.This position will work approximately 20 hours per week with a flexible schedule.Key Responsibilities: Program & Event LogisticsCoordinate all logistics for training sessions, workshops, and events, including venue booking, catering, audio and visual, and material preparation.Manage participant registration, communications, and tracking.Provide on-site or virtual event support, including setup, registration, and technical troubleshooting.Serve as the main point of contact for vendors, venues, and participants on event days.Data Management & ReportingMaintain accurate participant records and training data in the Learning Management System (LMS).Process and summarize program evaluation surveys and generate reports on training metrics and budget.Ensure the integrity and confidentiality of all sensitive employee data.Administrative & Financial SupportAct as the first point of contact for the OD&E office, fielding inquiries.Prepare agendas and notes for meetings.Process purchasing requests, invoices, and expenses in alignment with the departmental budget.Manage the OD&E team’s calendars, schedule meetings, and maintain office supply inventory.Communications & SystemsDraft and distribute internal communications for OD&E programs.Update and maintain OD&E intranet pages and provide user support for related software (LMS, survey tools, Microsoft Teams).Preferred Skills & Experience: Proficiency in Microsoft Office Suite and experience with an LMS or HRIS.Superior organizational skills with the ability to manage multiple projects in a fast-paced environment.Excellent written and verbal communication skills.High level of discretion with sensitive and confidential information.Proactive, service-oriented mindset with the ability to work independently.Basic skills in data analysis and surveying.Preferred QualificationsFamiliarity with OD&E concepts (e.g., change management, employee engagement).Experience with data visualization tools (e.g., Power BI, advanced PowerPoint).DEFINITIONUnder immediate (Human Resources Technician I) or general supervision (Human Resources Technician II), performs a variety of responsible paraprofessional, technical, and office administrative functions in support of varied human resources programs and functions; provides assistance with the recruitment, examination, and employee onboarding processes and salary administration, insurance, and benefit programs; provides or facilitates the provision of information on recruitment, testing, benefits, and other human resources programs to candidates for employment, county management and staff, and the general public; and performs related duties as assigned. Duties may involve the human resources program areas of: Personnel, Risk Management, and/or Organizational Development & Effectiveness.SUPERVISION RECEIVED AND EXERCISEDReceives immediate supervision (Human Resources Technician I) or general supervision (Human Resources Technician II) from assigned supervisory or management personnel. Exercises no direct supervision over staff.CLASS CHARACTERISTICSHuman Resources Technician I: This is the entry-level classification in the Human Resources Technician series. Initially under close supervision, incumbents learn and perform routine, confidential administrative support duties related to human resources programs and activities. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Human Resources Technician II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.Human Resources Technician II: This is the journey-level classification in the Human Resources Technician series. Positions at this level are distinguished from the Human Resources Technician I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.Positions in the Human Resources Technician class series are flexibly staffed and positions at the II level are typically filled by advancement from the I level after gaining the knowledge, skill, and experience which meet the qualifications for, and after demonstrating the ability to perform the work of, the higher-level classification
EXAMPLE OF DUTIES
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)Management reserves the right to add, modify, change, or rescind the work assignment of different positions.Prepares, coordinates, and administers selection procedures, including, but not limited to job announcement and advertisement preparation, written and oral performance testing, background checks, establishment of eligibility lists, and employee onboard procedures. Prepares all written material associated with the selection processes, including informational brochures, and notification letters.Confers and corresponds with written test source agencies; reviews and orders written tests for administration.Assists in obtaining oral rating panel members; instructs the panel and monitor oral board proceedings as appropriate.Coordinates candidate notification processes during all steps of the recruitment, examination, and onboarding process.Confers with Human Resources Analysts and members of various county departments regarding job content, desired selection processes, potential recruitment sources, raters, and subject matter experts.Processes, calculates, and maintains records of a variety of Human Resource Information System (HRIS) actions, including, but not limited to, new hire onboarding, promotions, cost-of-living adjustments and compensation increases, benefits withholdings, and workers’ compensation claims.Monitors employee benefits while employees are on disability leaves such as Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), workers’ compensation, state disability, long-term disability, and disability retirement.Applies, explains, and ensures compliance with provisions of collective bargaining contracts and personnel rules, policies, and procedures; suggests contract and rule changes to improve system implementation of proposed and potential compensation and related benefits.Reviews documentation for eligibility and accuracy; tracks and files supporting documentation.Monitors and coordinates employee events, training programs, and other activities; develops promotional programs and materials; coordinates with county department representatives to implement programs; tracks and monitors attendance.Provides technical support for labor relations processes, including researching information and statistics to support the labor relations negotiation team.Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.Collects, maintains, and compiles information and data, using spreadsheets and other software; prepares a variety of specialized reports and information on a scheduled and as requested basis.Provides information and general assistance to county staff and the public regarding rules, policies, and procedures.Maintains a variety of databases, files, and records related to the county's HRIS; reconciles transactions and data as directed; records changes and resolves differences, maintains the accuracy of the records and files.Performs other related duties as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSMobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 15 pounds.Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.ENVIRONMENTAL CONDITIONSOffice environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. ADDITIONAL REQUIREMENTSSome departments may require pre-employment screening measures before an offer of employment can be made (i.e. background screening, physical examination, etc.). ADDITIONAL INFORMATIONHOW TO APPLYA complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County’s automated application system at https://www.governmentjobs.com/careers/humboldtcountyca. Applications must be submitted no later than the final filing date and time listed on the job flyer. It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected. Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible. SELECTION PROCEDUREThe County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.FREQUENTLY ASKED QUESTIONSHow long does it take to fill out the application?You should allow 30 – 45 minutes to fill out your application. Can I change my application after submitting it?No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.How long until I hear back from you and how can I check for updates on my application?You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or personnel@co.humboldt.ca.us.Will I be informed if I am not selected for an interview / Oral Exam?Yes, you will be informed via email if you are not selected for an interview / Oral Exam.OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSIONResearch indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach in assessing an applicant’s qualifications for a position. If you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.REASONABLE ACCOMMODATIONSThe County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) 476-2349 so arrangements can be made. EQUAL OPPORTUNITY EMPLOYERThe county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances. MEDICAL EXAMINATIONA pre-employment medical examination provided by the County may be required upon offer of employment.OTHER EXAMINATIONSSome positions also require psychological evaluation and/or extensive background investigation.LICENSESSome classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.PROBATIONARY PERIODPersons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.EMPLOYMENT ELIGIBILITYIt is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.DISASTER SERVICE WORKERSAll County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.
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