F & B Manager

Job Title: Coffee Shop Manager

We are seeking an experienced and customer-focused Coffee Shop Manager to oversee daily operations, ensure excellent customer service, manage staff performance, and maintain high standards of quality, hygiene, and efficiency within the coffee shop.

Key Responsibilities

• Manage day-to-day coffee shop operations.
• Supervise and train baristas and service staff.
• Ensure excellent customer service and customer satisfaction.
• Monitor inventory, stock levels, and supplier coordination.
• Handle cash management, sales reporting, and daily transactions.
• Maintain cleanliness, food safety, and hygiene standards.
• Ensure proper opening and closing procedures.
• Resolve customer complaints professionally and efficiently.
• Monitor staff scheduling, attendance, and performance.
• Support marketing activities and sales growth initiatives.

Requirements

• Proven experience as a Coffee Shop Manager or Café Supervisor.
• Strong leadership and team management skills.
• Good communication and customer handling abilities.
• Knowledge of coffee preparation and café operations.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with POS systems and inventory management.
• Strong organizational and problem-solving skills.

Preferred Qualifications

• Hospitality or Food & Beverage background preferred.
• Experience in international coffee chains or premium cafés is an advantage.

Location : Al Khobar - Saudi Arab (Onsite Job)

Communication: English + Arabic

Employment Type : Full Time Permanent

Pay: ﷼4,500.00 - ﷼10,000.00 per month

Work Location: In person