F&A Delivery Operation Manager

Introduction

The Financial & Accounting (F&A) Delivery Operations Manager will oversee and optimize the F&A service delivery processes, ensuring efficient, accurate, and timely financial operations for our clients. This role requires strong leadership, process improvement skills, and in-depth knowledge of accounting principles and practices

Your Role And Responsibilities

• Lead and manage a team of F&A professionals, providing guidance, mentoring, and performance evaluations.
• Design, implement, and continually improve financial and administrative (F&A) service delivery processes to enhance efficiency, accuracy, and client satisfaction.
• Collaborate with cross-functional teams, including sales, project management, and delivery, to align F&A processes with client requirements and business objectives.
• Develop and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are met.
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Monitor and analyze F&A service delivery metrics, identifying trends, and proposing improvements.
• Manage budgets, forecast resource requirements, and allocate resources effectively.
• Stay updated on industry trends, best practices, and emerging technologies in F&A service delivery.
• Provide regular status updates to senior management on project progress, risks, and issues.
  
  

Preferred Education

Bachelor's Degree

Qualifications

Required technical and professional expertise

• Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
• Minimum of 7 years of experience in Financial & Accounting service delivery, with at least 3 years in a managerial role.
• Proven track record of process improvement, project management, and team leadership.
• Strong understanding of accounting principles, GAAP, and financial regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with ERP systems (e.g., SAP, Oracle).
• Strong communication, interpersonal, and presentation skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Fluent English
  
  

Preferred Technical And Professional Experience

• Knowledge of shared service centers and global delivery models.
• Experience in implementing automation and technology solutions in F&A processes.
• Familiarity with data analytics tools and techniques.