Facilities Ambassador

About Hopscotch

Hopscotch is an immersive and experiential brand that brings together local, national and international artists in collaborative environments to create distinctive shared experiences. We believe art can be a vessel to tell stories and illuminate important messages of the past, present, and future. We aim to elicit a sense of joy and wonder in the spaces we create; where our guests may playfully explore beyond their day to day and leave reality behind. Hopscotch strongly believes in cultivating lasting relationships and a synergy with our staff, artists and the local communities we are in.

Hopscotch is an equal opportunity employer that values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Job Summary

Hopscotch has a wonderful opportunity for a Facilities Ambassador who is passionate about cleanliness, visual upkeep, and guest experience. This role supports the Facilities Coordinator and works closely with the entire team to ensure the space is always safe, clean, and visually aligned with our high standards.

The Facilities Ambassador plays an important role in the day-to-day maintenance and presentation of the space—helping ensure everything runs smoothly and looks its best for every guest. A successful candidate will take initiative, communicate clearly, and bring a strong sense of pride and ownership to their work. They should be dependable, detail-oriented, and excited to work in a creative, fast-paced environment.

Hours of Operation

• Monday and Wednesday : 10 AM to 9 PM
• Tuesday : Closed
• Thursday and Sunday : 10 AM to 10 PM
• Friday : 10 AM to 11 PM
• Saturday 9 AM to 11 PM
• Additional shifts based on private events or installation maintenance**Ideal candidates must be available to work every weekend.**

Job Responsibilities

• Support the daily upkeep and cleanliness of the entire facility, including the gallery, lounge and restrooms..
• Assist with basic repair and maintenance tasks under the guidance of the Facilities Coordinator.
• Perform routine walkthroughs to ensure the space is clean, safe, and presentable for guests.
• Complete daily facility checklists to ensure all cleaning and reset tasks are done consistently and on time.
• Help execute weekly and monthly deep clean routines across all areas of the facility.
• Provide paint touch-ups, light cleaning, and resetting of interactive art installations as needed.
• Help restock maintenance and cleaning supplies as directed.
• Open and close the facility as assigned, ensuring all areas are guest-ready before doors open.
• Assist with resetting and maintaining the visual integrity of installations and spaces throughout the day.
• Support art exhibit installs, furniture moves, and event setups under team direction.
• Communicate facility needs or repair issues to the Facilities Maintenance Coordinator.
• Follow all safety and operational procedures during maintenance and cleaning tasks.
• Use basic tech tools such as Google Workspace and email for task updates and communication.
• Stay up-to-date on all internal communications, including Hotschedules and team emails.
• Represent the Hopscotch brand with enthusiasm, professionalism, and care when working in and around public spaces.

Compensation

• Part Time, Seasonal
• Pay: $15/hr. + tip pool

Who You Are

• Thrive in a fast-paced, high-traffic environment where no two days are the same
• Have previous experience in a facilities, custodial, or support role—ideally in a guest-facing or high-volume space
• Take initiative, stay self-motivated, and are quick to jump in where help is needed
• Have a sharp eye for detail, especially when it comes to keeping spaces clean, safe, and visually aligned
• Are flexible with your schedule and available to work evenings, weekends, and holidays as needed
• Communicate clearly and respectfully with both guests and team members
• Show up consistently in a professional, presentable manner
• Can stay calm under pressure and help navigate small issues before they become big ones
• Work well as part of a team and are always willing to lend a hand
• Kind-hearted, respectful, and take pride in contributing to a positive guest experience

Language

● English (Required)

● Spanish (Preferred but not mandatory)

Job Type: Part-time, Seasonal

Pay: $15.00 per hour

Work Location: In person