Facilities Associate

Job Title: Facilities Associate

Department: Facilities

Reports To: Facilities Supervisor

Status: Part Time or Full Time, Non-Exempt

Job Summary:
Facilities Associates support the day-to-day operations of Natural Bridge Caverns buildings and structures by performing maintenance tasks, monitoring equipment, and ensuring a clean, safe, and functional environment for staff and visitors. Associates play a vital role in upholding safety standards, resolving guest concerns, and fostering a positive, team-oriented work environment. Associates are also responsible for fostering our values of integrity, teamwork, stewardship, and excellence while creating a world where people feel connected to one another and the land – above ground and below.

Key Responsibilities and Duties:
Maintenance and Repair: Perform routine maintenance, cleaning, and minor repairs to ensure a safe and functional facility. Maintain inventory of supplies and tools and keep accurate records of maintenance activities and work orders.

Monitoring and Inspections: Monitor building systems (HVAC, lighting, plumbing) and report issues or coordinate with vendors for resolution.

Conduct regular inspections to identify safety hazards, maintenance needs, and ensure compliance with facility standards.

Belt Assisted Transport (BAT): Complete daily, monthly and annual inspections to ensure safety and proper mechanical operation.

Event Setup: Assist with setup and breakdown for events, meetings, and daily operations, including furniture and equipment handling.

Safety: Support emergency preparedness efforts and follow all safety protocols

Other Duties: May be assigned tasks as needed to consistently ensure guest satisfaction and uphold safety standards.

Knowledge, Skills, and Abilities:
English language proficiency and basic legal/safety standards.

Active listening, communication, and performance monitoring.

Strong verbal and written communication.

Reasoning, coordination, and problem solving.

Visual and auditory comprehension; fine motor skills.

Working Conditions:
Full Time work with frequent nights, weekends, and holidays required. Peak periods may require extended hours.

Requires standing or walking for extended periods of time.

Requires moving boxes and supplies weighing up to 50 pounds across park areas for various needs.

Occasional work outdoors in all weather conditions.

Physical Demands

Activity

Frequency

Description

Standing/Walking

Constant

Supervision, training, guest interaction

Lifting/Carrying

Frequent

Equipment, supplies (up to 50 lbs.)

Climbing

Frequent

Stairs, ladders, building structures

Fine Dexterity

Frequent

Computer, equipment handling

Bending/Reaching

Frequent

Retrieving and using equipment

Hearing/Talking

Constant

Communication with staff and guests

Vision

Constant

Reading, monitoring screens and equipment

NOTE: This job description in no way states or implies that the duties listed are the only duties to be performed by an individual with this title. The position will also include other job duties as assigned by Management. Tasks are subject to modification to provide reasonable accommodation to individuals with disabilities, as pursuant to the Americans with Disabilities Act. By signing below, the employee acknowledges having read this Job Description and understands the job duties required for this position.