Overview:
The Facilities Manager is responsible for planning, directing, and evaluating facility operations, maintenance, and capital improvements to ensure safe, efficient, and cost-effective environments that support organizational objectives. This role exercises independent judgment in prioritizing projects, allocating resources, managing vendors, and recommending facility-related investments and improvements.
Responsibilities:
Facility Operations and Maintenance
-
Direct and oversee all facility maintenance operations, including HVAC, plumbing, electrical, and structural systems.
-
Establish priorities for maintenance activities and allocate resources to ensure timely resolution of facility issues.
-
Conduct and oversee regular facility inspections to identify operational risks, maintenance needs, and improvement opportunities.
-
Develop and implement preventative maintenance strategies to reduce operational disruptions and extend asset life.
-
Manage janitorial, landscaping, and other contracted facility services to ensure consistent service quality and cost control.
Construction and Project Management
-
Lead planning and coordination for facility construction, renovations, and improvements.
-
Participate in site evaluation, due diligence, and planning for new facilities or expansion projects.
-
Evaluate project proposals, select contractors and vendors, and oversee project execution to ensure alignment with organizational goals, timelines, and budgets.
-
Monitor project progress, resolve issues, and make decisions necessary to maintain project schedules and cost controls.
Team Leadership and Supervision
-
Supervise and lead facilities staff, establishing priorities, assigning responsibilities, and monitoring performance.
-
Provide coaching, training, and professional development to ensure staff effectiveness and accountability.
-
Foster a collaborative and service-oriented work environment that supports organizational goals and operational excellence.
Budgeting and Financial Management
-
Develop, manage, and monitor the annual facilities operating budget.
-
Analyze maintenance and operational costs to identify efficiencies and cost-saving opportunities.
-
Lead the development and management of the organization’s 10-year Capital Improvement Plan (CIP), evaluating facility needs, prioritizing projects, and recommending capital investments to support long-term operational and strategic objectives.
-
Provide leadership with recommendations on major repairs, equipment replacement, and facility upgrades.
Compliance and Risk Management
-
Ensure facilities operate in compliance with applicable building codes, safety regulations, and environmental standards.
-
Oversee required inspections and certifications, including elevators, fire protection equipment, generators, and backflow prevention systems.
-
Manage facility-related risk issues, including insurance claims and coordination with regulatory or emergency response authorities.
-
Maintain and manage ADA compliance documentation and reporting requirements.
Administrative and Operational Support
-
Manage systems for tracking maintenance requests and prioritizing work orders.
-
Maintain facility records, service contracts, and key control systems.
-
Coordinate facility needs related to telecommunications and network infrastructure with the IT department.
-
Manage relationships with property owners and landlords for leased facilities.
-
Perform minor repairs when appropriate and oversee external service providers for specialized work.
-
Perform additional duties assigned, ensuring accountability and alignment with organizational objectives.
Qualifications:
- High School Diploma or equivalent required, College Degree in Operations, Business Administration or similar preferred.
-
Professional certification in Facilities Management, Project Management or related field (CFM, FMP, PMP, or similar) preferred.
-
8-10 years of experience in facilities management or in a similar operational or logistical leadership capacity.
-
Knowledge of building systems, maintenance practices, safety standards, or regulatory compliance requirements.
-
Experience managing construction, renovation, logistical, or capital improvement projects, including vendor coordination and operational oversight.
-
Experience with facilities management systems, maintenance or logistical tracking software.
-
Strong financial and analytical skills, including budgeting and cost management.
-
Strong leadership, decision-making, and problem-solving abilities.
-
Excellent communication, organizational, and interpersonal skills.
-
Ability to manage multiple priorities and make sound operational decisions independently.
Physical Requirements
-
Ability to lift up to 20 pounds.
-
Ability to perform physical activities, including standing, walking, bending, kneeling, and reaching for extended periods in order to inspect, maintain, and repair facilities.
-
Valid driver’s license required.
-
Ability to work flexible hours, including occasional evenings and weekends as operational needs require.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.