Facilities Operations Manager

Role Description

This full-time, on-site role is based in Jeddah and involves overseeing daily operations of facilities to ensure optimal functionality and safety. The Facilities Operations Manager will manage preventative maintenance, supervise facility staff, coordinate service schedules, and improve operational processes. The individual will also ensure compliance with safety and regulatory standards while managing budgets effectively and liaising with stakeholders to fulfill organizational objectives.

• Bachelor’s degree in Engineering / Facilities Management / Industrial Operations
• 5–10 years of experience in: Logistics facilities / Warehousing operations / Industrial FM services
• Knowledge of KSA & International safety regulations

Strong knowledge of:

• Material Handling Equipment (MHE)
• Client and Operations Coordination
• Experience of handling multi-site logistics operations preferred
• Familiarity with CAFM systems and asset tracking tools

Key Responsibilities

1. Facility Operations

• Oversee operations of warehouses, fulfillment centers, and logistics hubs, manufacturing plants
• Ensure smooth functioning of loading/unloading areas, docks, and storage systems
• Manage cleaning, waste handling, and industrial housekeeping specific to logistics sites

2. Equipment & Asset Management

• Ensure operational readiness of:
• Material handling equipment (MHE)
• Carts, cages, and trolleys
• Battery-powered carts/MEWPS/Forklift
• Implement preventive maintenance schedules to minimize downtime
• Track asset utilization and lifecycle management

3. Maintenance & Technical Oversight

• Supervise MEP systems (HVAC, electrical panels, lighting, dock levelers, etc.)
• Ensure 24/7 uptime of critical systems in logistics operations
• Coordinate breakdown response and emergency maintenance

4. Team & Workforce Management

• Manage site supervisors, technicians, cleaners, and operators
• Plan manpower based on shift operations (day/night logistics cycles)
• Train teams on SOPs, safety, and equipment handling

5. Health, Safety & Compliance

• Enforce strict HSE standards in high-risk logistics environments
• Ensure compliance with:
• Warehouse safety regulations
• Fire safety (Civil Defense requirements)
• Equipment safety protocols
• Conduct risk assessments and toolbox talks

6. Client & Operations Coordination

• Act as the primary point of contact for logistics clients
• Align facility services with operational KPIs (turnaround time, uptime, efficiency)
• Handle escalations and ensure service excellence

7. Vendor & Cost Management

• Manage subcontractors for:
• Maintenance
• Equipment servicing
• Cleaning services
• Control operational costs while maintaining service quality
• Handle procurement of spare parts and consumables

8. Process Improvement & Automation

• Improve operational efficiency by introduction of automation
• Reduce downtime
• Support implementation of technology-driven solutions (CAFM, IoT, tracking systems)