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Facility Maintenance Technician- Plumber
Posting Details
Position Information
Position/Classification Title
Facility Maintenance Technician - Mechanical Trades
Working Title
Facility Maintenance Technician- Plumber
Competency Level
Advanced
Position Number
102104
Salary Grade Equivalent
FLSA
Non-Exempt
Appointment Type
Permanent - Full Time
FTE
1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range
$35,099 -$59,000
EEO-1 Category
Service Workers
SOC Code
47-2152 - Plumbers, Pipefitters, and Steamfitters
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
Facilities Operations reports directly to the Associate Vice Chancellor for Facilities Management and is responsible for the planning, repair, renovation, and maintenance of all NCCU facilities.
Primary Purpose of Position
The primary purpose of this position is to perform basic and some skilled plumbing maintenance, repairs and minor projects when requested. Job consists of performing routine maintenance and repair on all campus plumbing and drainage systems. Including but not limited to: bathroom fixtures, faucets, indirect/direct hot water tanks, mixing valves, pressure reducing valves, hot water boiler systems, circulating pumps, water softening systems, building sprinkler systems, Pool management and testing, filters, drinking fountains/bottle fill stations etc.
Installing, connect and tests completes drain, waste and vent systems; performs repairs and replacements of various type of plumbing valves; installs basic plumbing fixtures, repairs fixtures, valves and faucets.
Provides direct feedback to supervisor on work status of assignments; reviews work for quality and completion; monitors work orders and closes out completed work orders daily. Coordinates utility shut downs; ensures communication and notices are provided to impacted customers and minimizes impact to customers.
Obtains and maintains stock inventory of parts, materials and equipment necessary for timely completion of assign work/projects.
Completes all paperwork involved with assigned including but not limited to work orders, inventory, vehicle maintenance daily checks, and other review checks as requested. Position will be an on call rotation schedule. This position is considered essential service and required to work during adverse weather, pandemic emergencies, and other emergencies as declared by the Director. Performs other duties as assigned.
Installing, connect and tests completes drain, waste and vent systems; performs repairs and replacements of various type of plumbing valves; installs basic plumbing fixtures, repairs fixtures, valves and faucets.
Provides direct feedback to supervisor on work status of assignments; reviews work for quality and completion; monitors work orders and closes out completed work orders daily. Coordinates utility shut downs; ensures communication and notices are provided to impacted customers and minimizes impact to customers.
Obtains and maintains stock inventory of parts, materials and equipment necessary for timely completion of assign work/projects.
Completes all paperwork involved with assigned including but not limited to work orders, inventory, vehicle maintenance daily checks, and other review checks as requested. Position will be an on call rotation schedule. This position is considered essential service and required to work during adverse weather, pandemic emergencies, and other emergencies as declared by the Director. Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of methods of installation and repair of plumbing systems; knowledge of the safety precautions of the plumbing trade; knowledge of using tools, materials, and equipment commonly used in the performance of plumbing work; ability to lift up to 100 lbs. or more; ability to troubleshoot and assess plumbing issues; ability to endure hard physical work which often involves jobs in uncomfortable positions; ability to follow all state rules and regulations while driving; ability to adhere to OSHA rules and regulations; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
6 – 10 years of related experience. Required
Previous supervisory/managerial experience. Preferred
Experience with personnel management, including staffing, hiring, training, disciplinary action, termination, and performance management. Preferred
Experience with collective bargaining units. Preferred
Experience using online and/or web-based work order systems. Preferred
Experience and/or knowledge of UC systems, polices, procedures and regulations. Preferred
6 – 10 years of related experience. Required
Previous supervisory/managerial experience. Preferred
Experience with personnel management, including staffing, hiring, training, disciplinary action, termination, and performance management. Preferred
Experience with collective bargaining units. Preferred
Experience using online and/or web-based work order systems. Preferred
Experience and/or knowledge of UC systems, polices, procedures and regulations. Preferred
Minimum Education/Experience
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Some positions may require special licenses or certification.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours
Monday - Friday 7:00 a.m. - 4:00 p.m.
Position required to work during periods of adverse weather or other emergencies
Yes
Campus Security Authority Designated Position
No
Key Responsibilities and Related Competencies
Required Competency
Technical Knowledge
Duties
Demonstrates advanced technical expertise in installing, maintaining, diagnosing, and repairing plumbing systems in large and complex facilities. Possesses deep knowledge of potable water systems, sanitary and storm drainage, natural gas distribution, pumps, backflow prevention, commercial water heaters, hydronic piping, and specialty fixtures. Interprets blueprints, codes, schematics, and specifications with precision. Understands and applies state and local plumbing codes, building codes, and industry standards. Uses advanced diagnostic tools, test equipment, and specialized plumbing instruments to troubleshoot problems independently and efficiently.
Duties
- Install, maintain, modify, and repair advanced plumbing systems and components with minimal supervision.
- Diagnose complex plumbing issues using advanced troubleshooting techniques.
- Inspect, test, and repair backflow prevention devices and ensure compliance with regulatory requirements.
- Interpret drawings, schematics, equipment manuals, and code requirements to complete work accurately.
- Advise team members or supervisors on system conditions, long‑term fixes, and preventive maintenance needs.
- Lead or assist during major repairs, system outages, or capital improvement work as a technical expert.
Required Competency
Communication
Duties
Communicates clearly, respectfully, and professionally with customers, supervisors, peers, and other departments. Explains plumbing issues, repair options, and impacts in a manner that non‑technical customers can understand. Maintains a customer‑centered approach to service, ensuring that problems are resolved promptly and interactions reflect professionalism and courtesy.
Duties
Duties
- Respond promptly and courteously to service requests from building occupants.
- Clearly explain repair processes, timelines, and expected impacts to customers.
- Maintain professional communication with staff, faculty, students, and external vendors.
- Provide updates to supervisors and document work performed in a clear, organized manner.
- Follow up with customers to confirm satisfaction and proper system operation.
Required Competency
Client/Customer Service
Duties
Demonstrates a high level of professionalism and service‑oriented behavior when interacting with building occupants, faculty, staff, students, contractors, and supervisors. Responds promptly and courteously to plumbing service requests and communicates clearly about repair needs, timelines, and potential impacts. Ensures customers feel heard, respected, and supported throughout the maintenance or repair process. Maintains a positive attitude and represents the plumbing shop with professionalism at all times.
Duties:
- Respond promptly, respectfully, and professionally to plumbing service requests and inquiries.
- Communicate findings, repair options, and expected timelines in a clear and understandable manner.
- Maintain a courteous demeanor when addressing concerns, complaints, or unexpected situations.
- Provide follow‑up communication to ensure the issue has been fully resolved and the customer is satisfied.
- Coordinate with building occupants before beginning work that may disrupt water service, drainage, or facility access.
- Promote a customer‑focused work environment by modeling positive interactions and problem‑solving behavior.
- Represent the facilities department with professionalism and ensure trust is built through reliable, high‑quality work.
Required Competency
Attention to Detail
Duties
Demonstrates accuracy, thoroughness, and precision in all aspects of plumbing work. Ensures installations and repairs are correctly executed, properly sealed, tested, and code‑compliant. Reviews completed work for quality and functionality before leaving the job site. Maintains detailed and accurate records.
Duties:
- Ensure all pipe installations, fittings, joints, and assemblies meet quality and code standards.
- Conduct detailed inspections to detect early signs of equipment wear, system leaks, or performance issues.
- Maintain accurate documentation of repairs, inspections, and preventive maintenance activities.
- Verify that all tools, materials, and work practices meet high‑quality expectations.
Required Competency
Coordination - Work
Duties
Coordinates tasks with other trades, supervisors, contractors, and building occupants to ensure efficient workflow and minimal disruption. Understands operational priorities and adjusts work plans as needed. Works independently or as part of a team and ensures that work is organized, safe, and timely.
Duties:
- Plan, prioritize, and organize work to meet deadlines and operational needs.
- Coordinate with HVAC, electrical, controls, and building maintenance teams during multi‑trade projects.
- Communicate work plans and system outages to affected occupants or departments.
- Assist with ordering parts, selecting materials, and preparing for upcoming work.
- Support project completion by collaborating with vendors and contractors when needed.
Required Competency
Safety and Health Compliance
Duties
Maintains compliance with OSHA regulations, plumbing codes, and environmental health standards. Follows safe work practices, uses proper PPE, and adheres to hazard‑control procedures. Identifies risks and takes action to prevent accidents, contamination, or health hazards. Ensures that work areas remain safe for staff and building occupants.
Duties:
- Follow OSHA, plumbing code, and institutional safety standards at all times.
- Use required PPE, tools, and equipment safely and correctly.
- Identify hazardous conditions (leaks, gas odors, contamination risks) and take immediate corrective action.
- Perform work according to lockout/tagout and confined‑space entry procedures when applicable.
- Maintain a clean, safe, and organized worksite to protect occupants and coworkers.
- Participate in required safety training, drills, and compliance inspections.
Posting Detail Information
Posting Number
SPA01462P
Open Date
04/02/2026
Close Date
04/12/2026
Special Instructions to Applicants
Applicant Documents
Required DocumentsOptional Documents
- Resume/CV
- Unofficial Transcripts (official required from selected candidate)
- DD-214 (Veterans Only)
- Letter of Recommendation 1
- Letter of Recommendation 2
- NGB23A or NGB22/DD256 (National Guard Only)
- Licenses and/or Certification required by Statute or Regulation
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