Facility/ Property Manager (Township)

Key Responsibilities

1.Property Operations Management

· Ensure properties are maintained to standard and compliant with legal regulations.

· Coordinate maintenance, repairs, and renovations

· Ensure collections are up to mark as per eligibility.

· Manage vendor and contractor relationships.

· Ensure lease agreements are current and renewals are managed in time.

· Ensure Constructions are in swing as per approved drawings.

2. Complaint Management

· Handle resident’s queries, complaints, and conflict resolution.

· Conduct property inspections and coordinate move-in/move-out processes.

· Conduct feedback sessions on regular basis to understand customer’s pains, grievances and area of improvements.

3.Financial Management

· Prepare and manage yearly budgets for each property.

· Track collections, manage arrears, and ensure timely deposits.

· Generate financial and operational reports.

4.Leasing & Occupancy

· Work with the leasing team to minimize vacancies.

· Monitor lease expirations and coordinate renewals.

· Assist in marketing vacant units if needed.

· Conduct events to promote property and customer engagements.

5.Compliance & Documentation

· Ensure properties comply with local real estate laws and safety standards.

· Maintain accurate records of lease agreements, maintenance, and tenant interactions.

6.Customer Satisfaction

· Enhance tenant experience by ensuring smooth daily operations.

· Implement customer service standards and improvement plans.

7. Leading Maintenance Activities

· Preparing maintenance calendar as per OEM recommendations.

· Implement and follow checklist in accordance to maintenance calendar and updating software’s for records.

· Ensuring proper AMC’s are in place for proper serviceability.

Required Skills & Qualifications

Education:

· Bachelor’s degree in Real Estate, Business Administration, or related field.

· Having Technical degree in Mechanical OR Electrical.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹90,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person