Family & Caregiver Training Specialist- Bilingual Preferred

New Jersey & Pennsylvania Opportunities Available for Bilingual Candidates
Hourly Position | Flexible Schedule | Mileage Reimbursement Provided | Travel Required | Weekend Availability Required

About Kindly

At Kindly, we believe exceptional care begins with exceptional caregivers. We are seeking compassionate, energetic, and relationship-oriented professionals to join our growing team as Family & Caregiver Training Specialists.

We are currently hiring for two positions, one serving New Jersey (bilingual) and one serving Pennsylvania.

This role is responsible for onboarding and training new caregivers, facilitating required certifications and recertifications, conducting field-based training and support visits, and serving as a trusted resource to both caregivers and families. Because much of the training takes place in individuals' homes and community settings, this position also serves as an important representative of Kindly and plays a key role in ensuring families have a positive experience with our organization.

The ideal candidate is someone who enjoys teaching, coaching, mentoring, and building meaningful relationships. This individual should be comfortable working independently in the field, supporting caregivers in real-world situations, and helping families feel confident in the services they receive.

Position Summary

The Family & Caregiver Training Specialist supports the successful onboarding, development, and ongoing education of caregivers serving individuals with intellectual and developmental disabilities throughout New Jersey and Pennsylvania. This individual will conduct trainings, provide hands-on coaching, oversee certification compliance, and help ensure caregivers are confident, competent, and prepared to provide high-quality, person-centered support.

This role combines caregiver education, field support, quality assurance, and family engagement. As a result, strong communication skills, professionalism, compassion, and the ability to build trust with families and caregivers are essential.

Responsibilities:

Caregiver Onboarding & Training

• Conduct new caregiver onboarding and orientation
• Facilitate CPR certifications and recertifications
• Coordinate and support Medication Administration training and competency requirements
• Lead Crisis Management Training (CMT) and related competency assessments
• Monitor and support College of Direct Support (CDS) training completion
• Coordinate annual in-service and other required trainings
• Ensure caregivers understand agency policies, procedures, and best practices
• Provide coaching and mentorship to newly hired caregivers throughout their onboarding process

Field Support & Family Engagement

• Conduct in-home and community-based caregiver coaching and support visits
• Observe caregivers in the field and provide constructive feedback and guidance
• Assist caregivers in developing confidence, professionalism, and practical skills
• Build positive relationships with individuals, families, and caregivers
• Serve as a trusted resource and representative of Kindly in homes and community settings
• Support families by helping ensure caregivers are properly trained and equipped to provide excellent care
• Communicate observations, concerns, and recommendations to leadership as appropriate

Compliance & Quality Assurance

• Track training, certification, and compliance requirements
• Maintain accurate training records and documentation
• Coordinate recertifications and renewal requirements
• Support agency initiatives focused on quality improvement and caregiver development
• Assist with audits, compliance reviews, and training-related documentation as needed

Collaboration & Team Support

• Collaborate closely with Operations, Compliance, HR, Leadership, and Care Coordination teams
• Participate in special projects and workforce development initiatives
• Support organizational growth by helping develop a strong, well-trained caregiver workforce
• Provide occasional after-hours support to caregivers and families as needed

QualificationsRequired

• High School Diploma or GED required
• Valid driver's license and reliable transportation
• Ability and willingness to travel regularly throughout assigned service areas
• Weekend availability required
• Strong communication, presentation, and interpersonal skills
• Excellent organizational and time management abilities
• Ability to work independently and manage multiple priorities
• Professional demeanor and strong relationship-building skills
• Positive attitude, flexibility, and willingness to learn

Preferred

• Bilingual English/Spanish
• Experience working with individuals with intellectual and developmental disabilities
• Experience providing direct support services, caregiver training, staff development, or onboarding
• Experience within home care, healthcare, behavioral health, special education, or human services settings
• Experience with New Jersey DDD Individual Supports (IS) and Community-Based Supports (CBS)
• Experience with Pennsylvania ODP Community Participation Supports (CPS) and other waiver-funded services
• CPR Instructor certification
• Experience facilitating Medication Administration training
• Experience leading or facilitating Crisis Management Training (CMT)
• Experience with College of Direct Support (CDS)

Compensation & Schedule

• Hourly position
• Flexible scheduling
• Mileage reimbursement for approved work-related travel
• Opportunity for increased hours and professional growth
• Meaningful and rewarding work supporting caregivers, individuals, and families
• Opportunity to help shape and strengthen a growing organization committed to excellence

Why Join Kindly?

At Kindly, you'll have the opportunity to make a meaningful impact not only on caregivers, but also on the individuals and families they support. Every training you provide, every caregiver you mentor, and every family you support contributes to helping individuals live safer, more independent, and more fulfilling lives.

If you are passionate about teaching, mentoring, relationship-building, and making a difference in your community, we would love to hear from you.

Bilingual English/Spanish candidates are strongly encouraged to apply.

Pay: $22.00 - $35.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Work Location: On the road