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FamilySearch Library Operations Manager
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FamilySearch Library Operations Manager
Salt Lake City, UT, United States (No Local)
To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.
Job Description
The FamilySearch Library operations manager takes holistic responsibility for defining and leading the daily operations and staffing needs of the world’s largest genealogical research library. First and foremost, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires strategic vision, premier customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers.
In coordination with various cross-departmental teams, he or she mobilizes FamilySearch’s resources to align library services, professional expertise, and organizational priorities to effectively deploy resources and personnel to enable the nourishing of temples with names so that families can be united for eternity.
Responsibilities
Required
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
FamilySearch Library Operations Manager
Salt Lake City, UT, United States (No Local)
To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.
Job Description
The FamilySearch Library operations manager takes holistic responsibility for defining and leading the daily operations and staffing needs of the world’s largest genealogical research library. First and foremost, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires strategic vision, premier customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers.
In coordination with various cross-departmental teams, he or she mobilizes FamilySearch’s resources to align library services, professional expertise, and organizational priorities to effectively deploy resources and personnel to enable the nourishing of temples with names so that families can be united for eternity.
Responsibilities
- Provide direct leadership and oversight to multiple teams including hiring, performance management, and development.
- Foster a collaborative, inclusive, and respectful workplace culture focused on service excellence.
- Work across Church Departments to ensure facility functionality and safety.
- Oversee daily library operations, addressing communications, workflow, staffing, guest experience, and resource challenges.
- Track and report key performance indicators and relevant metrics.
- Represent FamilySearch products with knowledge and confidence.
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Take on additional special assignments as needed.
Required
- Bachelor's degree (or equivalent experience) and ten plus years of experience or a master's degree and eight years of experience, and/or equivalent education and experience.
- Requires collaboration and operational execution with other businesses or external entities.
- Extensive expertise in product, technology, service, strategy, and business complexities.
- Provides innovative and seasoned direction in area of expertise.
- Must have exceptional professional skills and experience with a proven track record of completing large complex projects requiring multilateral support and coordination.
- Must possess previous management experience directly managing employees or in a senior project management role.
- Interpersonal Skills: Developed communication and diplomacy skills used to persuade and influence. Strong communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas/departments and external customers/agencies.
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IFMA Training - FMP, Facility Management Professional
- Experience with FamilySearch products and basic genealogical principles
- PMP certification or extensive project management experience
- Fluency in another language other than English
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Experience in strategic planning and scheduling large workforces in a public facing environment
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
- Job Identification 374992
- Job Category AO - Administration/Operations
- Posting Date 05/15/2026, 05:35 PM
- Locations 35 N West Temple, Salt Lake City, UT, 84150, US (No Local)
- Apply Before 06/01/2026, 05:55 AM
- Job Schedule Full time
- Regular or Temporary Regular
- Worker Type Employee
- Number of Openings 1
- Qualificação de dignidade Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
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Anúncio/Mais informações Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.
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