Fashion Merchandiser

About the Supertouch:

Supertouch Pakistan sells and manufactures hand protection, workwear, PPE, and disposable safety products in the UK and European markets. Supertouch is considered a market leader in its chosen product categories.

Due to increased growth, Supertouch has expanded its manufacturing operations in Pakistan by investing in a state-of-the-art facility to produce high-quality technical workwear.

Position: Fashion Merchandiser

Job Summary:

The Fashion Merchandiser will be responsible for promoting, selling, and merchandising workwear garments to clients and customers. They will play a key role in developing and maintaining relationships with clients, identifying sales opportunities, and ensuring customer satisfaction.

Responsibilities:

Client Relationship Management:

• Build and maintain strong relationships with existing clients.
• Respond promptly to client inquiries and concerns, providing appropriate solutions and ensuring customer satisfaction.
• Identify client needs and provide tailored product recommendations.

Market Research and Analysis:

• Stay updated on industry trends, market conditions, and competitor activities.
• Conduct market research to identify potential customers and market segments.
• Analyze sales data to identify trends and opportunities for growth.

Merchandising:

• Work closely with the marketing team to develop effective merchandising strategies.
• Plan and execute product displays and promotions to maximize visibility and sales.
• Ensure that products are properly stocked, labeled, and displayed in retail outlets.

Order Management:

• Process customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of orders.
• Monitor inventory levels and anticipate demand to prevent stock shortages.

Customer Service:

• Provide exceptional customer service throughout the sales process.
• Address customer complaints and resolve issues in a professional and timely manner.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience of procurement, preferably in the garments or apparel industry.
• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of workwear garments and their applications is a plus.

Attributes:

• Highly motivated and results-oriented.
• Excellent organizational and time management skills.
• Adaptability and resilience in a fast-paced environment.
• Attention to detail and accuracy.
• Strong problem-solving abilities.
• Professional demeanor and appearance.

Location: F-8, Islamabad

Note:

Please send your resume at yasir@supertouch.com by mentioning the name of the position in the subject line before April 20, 2026.

Job Type: Full-time

Work Location: In person