F&B (Food & Beverage) Supervisor

F&B (Food & Beverage) Supervisor – Job Description

An F&B Supervisor oversees daily food and beverage operations in restaurants, hotels, resorts, catering companies, or hospitality venues. They ensure high-quality service, customer satisfaction, and smooth team coordination.

Key Responsibilities

• Supervise waiters, bartenders, and service staff during shifts
• Ensure excellent customer service and handle guest complaints professionally
• Monitor food and beverage quality, presentation, and service standards
• Assist with staff scheduling and shift planning
• Train new employees on service procedures and company policies
• Coordinate with kitchen staff and management
• Manage inventory, stock levels, and ordering supplies
• Ensure compliance with health, safety, and hygiene regulations
• Support achieving sales targets and controlling costs

Daily Duties

• Conduct pre-shift briefings
• Assign tables or sections to staff
• Monitor dining areas to ensure smooth operations
• Handle billing issues or special customer requests
• Check cleanliness and proper setup of dining areas

Required Skills

• Strong leadership and communication skills
• Excellent customer service abilities
• Problem-solving and conflict resolution skills
• Knowledge of food safety standards
• Ability to work under pressure
• Basic understanding of budgeting and inventory control

Qualifications

• Diploma or degree in Hospitality Management (preferred)
• 2–4 years of experience in food & beverage service
• Previous supervisory experience is an advantage

Job Types: Full-time, Part-time

Pay: AED60,000.00 - AED120,000.00 per year

Expected hours: 40 per week