FedEx Ground BC Manager, Dispatcher

Must have logistics management experience in safety, route planning, staffing, dispatching and quality of services. Previous FedEx Ground Business Contact (BC) logistics operation experience preferred.

This position is responsible for the day -by-day operations of package delivery services within a singular FedEx Ground terminal. The Manager will have a strong daily presence at the FedEx Ground terminal, as well as build and maintain strong, positive working relationships with all FedEx employees.

- Strong work ethic and a willingness to do whatever it takes to get the job done, i.e. safety, pickup, delivery and quality of services
- Impeccable problem-solving skills
- Ability to build and lead a team of dynamic drivers
- Good communication skills to effectively work with our customer, FedEx Ground and drivers
- Reliable follow up and follow-through for best results/outcomes
- Ability to perform routine administrative tasks in order to comply with the needs of timesheet reporting, fleet maintenance, accounting, compliance, payroll, and other reporting
- A positive attitude that inspires others, dependable, people-oriented – enjoys interacting with people and working on group projects
- Adaptable/flexible – enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent – enjoys working with little direction and supervision
- High stress tolerance – thrives in a high-pressure and fast-paced environment

Day to Day Operational Responsibilities

Responsible for ensuring all daily P&D routes are staffed, trucks are operational, and the routes are generating sufficient revenue

- Coordinate and schedule maintenance and repairs on equipment at regular intervals to avoid unnecessary breakdowns
- Responsible for the training of every new driver to ensure compliance with all company policies and regulations
- Responsible for ensuring Driver compliance with daily duties regarding paperwork, Hours of Service compliance, Pre-Trip/Post-Trip inspection

- Responsible for contingency driving as needed

- Responsible for DRO (driver route optimization) (will train but experience preferred)
- Creates a culture of safety and ensuring each driver is up to date on all monthly safety training
- Coordinates with FedEx Ground staff in order to execute a plan that maximizes the profitability of the company
- Responsible for ensuring we are providing quality service to FedEx Ground with available drivers and operable equipment to deliver packages
- Responsible for managing budget and expenses for a designated terminal/location
- Works closely with Fleet Manager to ensure the fleet is operating and maintenance is routinely performed on all trucks
- Responsible for performance management of all Drivers assigned to terminal/location
- Physically willing, ready, and able to drive cargo vans, box trucks and up to P1000 step vans and safely deliver packages to both residential and commercial recipients
- Excellent contingency planner – establishing relationships with part-time drivers as well as other FedEx contractors in the building to help one another out in times of need
- Willing to serve as a contingency resource and delivery packages in the event of driver call-offs, driver shortages, heavy volume, or any other unforeseen circumstances

Job Type: Full time or part time

Job Type: Full-time

Pay: $220.00 per day

Benefits:

• Flexible schedule

Work Location: In person