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JOB_REQUIREMENTS

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· Greeting customers as they enter.

· Providing customers with drink menus and answering their questions regarding ingredients and product.

· Taking orders while paying attention to details (e.g preferences of coffee blend, dairy and sugar etc,)

· Prepare beverages following recipes.

· Serve beverages and prepared food, cookies, pastries and muffins etc.

· Receive and process payments (cash and credit cards)

· Keep the bar area clean at all time.

· Report for duty ten minutes early with clean attire.

· Maintain stock of clean mugs and plates.

· Check if brewing equipment operates properly and report any maintenance needs.

· Comply with health and safety regulations given by the company.

· Communicate customer feedback to managers and recommend new menu items.

· Does not leave the area of work without notifying the Captain/Supervisor /restaurant in-charge.

· Follow the policies and procedures of the Department as SOP Manual.

· Double check all items received from the stores and ensure this corresponds with the requisition form.

· Make sure that all food and beverage items are picked up as required.

· To attend all Hotel’s Training as requested by the management.

· To ensure that house rules are followed.

· To be aware of all emergency procedures.

· To promote team work within the department & ensure equality at workplace is maintained without sexual discrimination and harassment.

· To strictly adhere to the Hotel’s Policy on Confidentiality and Ethics and all Hotels Food & Beverage Standards.

· Fully aware of the Room Service and other outlets menu, answers questions on menu selections, communicates with the kitchen regarding menu questions and product availability.

· To perform all other tasks as requested by management.

· The set service standards to be followed while serving the guest.

· To strictly adhere to the hotel’s policy/procedures and all Hotels Food & Beverage Standards.

· Keeps concerned departments informed about the guest allergies and food preferences.

· Ensure satisfaction with each food course and/or beverages

· Picks-up trays and clean tables as needed to ensure a clean dining area

· Attend service briefings prior to each meal period.

· Know the restaurant menu and Specials of the day.

· If required assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.

· Handle all guest complaints in a professional manner.

· To clear and re-set tables according to instructions.

· Report any theft or damages to Supervisor/Captain

· Report to Supervisor or Captain before completion of the shift.

· Help other areas of the restaurant such as answering telephones and completing financial transactions

· Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.

· Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.

Job Types: Full-time, Permanent

Pay: Up to AED1,500.00 per month

Ability to commute/relocate:

  • Dibba Al-Fujairah: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

  • Barista: 1 year (Preferred)

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