Female Counselling Manager

Role: Female Counselling Manager

Location: London NW1 and remote working (50/50 split) after 6-month probation period

Salary: £35,000 to £40,000 pa (depending on experience)

Start Date: ASAP

Contract: Permanent

Hours: 35 hours per week

Please note, this post is open to female applicants only Section 7.2(E) of the Sex Discrimination Act applies.

Our client, a leading specialist mental health charity for women who have experienced domestic abuse is seeking a Counselling Manager to lead their clinical services

Synopsis of Duties

• Lead and coordinate counselling service and development
• Oversee supervision, caseload allocation, and delivery of both individual and group interventions.
• Ensure services meet BACP standards and are trauma informed.
• Provide robust support to the Head of Therapeutic Services in the leadership of the therapeutic services team.
• Manage caseload allocation to ensure appropriate client-matching and service capacity.
• Hold a small personal caseload and conduct initial client assessments.
• Provide cover for supervision when supervisors are absent.
• Offer crisis support and safeguarding guidance, escalating as required to the Head of Therapeutic Services.
• Monitor counsellor and facilitator documentation (case notes, assessments, endings).
• Lead recruitment, induction, and ongoing development of counsellors, supervisors, and group facilitators.
• Organise and manage CPD training (6 8 events per year).
• Track, monitor, and report against project delivery targets and KPIs.
• Contribute to service design, evaluation, and improvement through the Ethics & Practice group.
• Act as the first Safeguarding Lead, advising practitioners and ensuring timely responses to risk.
• Conduct annual safeguarding policy reviews and support training delivery.
• Ensure safeguarding responsibilities are understood and embedded across all therapeutic services.
• Provide direct line management to counsellors and supervisors.
• Manage performance, wellbeing, and training needs within the therapeutic team.
• Represent the charity at domestic abuse forums, networks, and partnerships.
• Develop strong working relationships with statutory and voluntary sector agencies.

Essential Requirements

• Recognised counselling qualification (Person-Centred/Humanistic/Integrative).
• BACP/UKCP accreditation (or working towards within 12 months).
• At least 200 client hours.
• Clinical experience with abuse, trauma, and complex needs.
• Experience in groupwork facilitation and oversight.
• Supervising/line-managing counsellors or facilitators.
• Experience in caseload allocation and service coordination.
• Managing project delivery, targets, and outcomes.
• Clear enhanced DBS on the update service

Supporting Futures Consulting acts as both an employer and an agency.