Female Customer Service Associate

Job description:

Job Title: Play & Gym Assistant / Customer Service Associate
Location: Danube Sports World, Dubai
Job Type: Full-time

About the Role:

We are looking for an energetic, organized, and customer-focused individual to join our team as a Play & Gym Assistant at our vibrant kids' play center and gymnastics academy. In this multi-functional role, you’ll be the friendly face that supports families, manages bookings, handles cashier duties, and ensures a clean, safe, and welcoming environment across both areas.

Key Responsibilities:

• Customer Service: Greet and assist families and children with enthusiasm and professionalism.
• Gymnastics & Play Bookings: Manage bookings and schedules for both the play area and gymnastics classes, including handling phone and online inquiries.
• Front Desk & Cashiering: Process registrations and payments accurately, issue receipts, and handle daily cash and POS operations.
• Facility Support: Maintain cleanliness and order throughout the play center, gymnastics area, and reception.
• Safety Oversight: Support coaches and play staff in ensuring safety protocols are followed in all areas.
• Administrative Tasks: Help with reporting, maintaining attendance logs, and organizing customer records.

Requirements:

• Previous experience in a childcare, recreational, hospitality, or customer service setting is an advantage.
• Friendly, approachable, and enjoys working with children and families.
• Strong multitasking, communication, and time-management skills.
• Comfortable using booking systems, POS machines, and basic tech tools.
• Able to maintain a clean and organized environment.
• Flexible with work hours including evenings, weekends, and holidays.

Job Type: Full-time

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Application Question(s):

• Will you now or in the future require sponsorship for employment visa status?
• We must fill this position urgently. Can you start immediately?
• This position requires 12-hour shifts. Are you comfortable working this schedule if needed