Female Customer Service Representative (CSR) / Office Assistant (Wapda Town Lahore)

Benefits & Details

• Salary: Rs. 35,000 per month Plus Commission
• Timings: 11:00 AM – 8:00 PM.
• Work Environment: Safe, professional, and female-friendly office culture.
• Training: Full product and communication training will be provided.

We are seeking a professional, energetic, and well-spoken Female Customer Service Representative to join our growing team. If you have excellent communication skills and a passion for helping clients, we want to hear from you.

Core Responsibilities

• Client Engagement: Handle inbound and outbound calls professionally, addressing client inquiries and providing accurate information.
• Problem Solving: Identify client needs and provide effective solutions or escalate issues to the relevant department.
• Record Keeping: Maintain detailed logs of customer interactions and transactions in our CRM system.
• Administrative Support: Assist the management team with basic documentation and scheduling as needed.

Requirements

• Education: Minimum Graduation (Intermediate with relevant experience may be considered).
• Communication: Fluency in Urdu is required; proficiency in English is a major plus.
• Skills: Basic computer knowledge (MS Office) and a polite, professional phone manner.
• Location: Must be a resident of or able to commute to Wapda Town, Lahore.

Job Type: Full-time

Pay: Rs35,000.00 per month

Application Question(s):

• Our office is located in Wapda Town Phase 1, Lahore. Given your current residence, will you be able to reliably commute to this location on a daily basis for a full-time, on-site role?

Work Location: In person