Job Title
Customer Service Representative (CSR) – Night Shift (Cold Calling | UK & US)
Job Type
Full-time / Night Shift
Job Description
We are looking for motivated and confident Customer Service Representatives to join our team for night-shift operations. The role involves cold calling prospects in the UK and United States to introduce and enroll them in our online Quranic classes.
This position is ideal for candidates who are comfortable speaking English, persuasive on calls, and able to work during night hours.
Key Responsibilities
- Make outbound cold calls to potential clients in the UK and US
- Clearly explain our Quranic learning programs and their benefits
- Convince and guide interested individuals toward enrollment
- Maintain a polite, professional, and respectful tone on every call
- Meet daily and monthly call and conversion targets
- Record call outcomes and basic customer details accurately
Requirements
- Strong English communication and speaking skills
- Confidence in cold calling and sales-oriented conversations
- Ability to work night shift (UK & US time zones)
- Basic computer skills and familiarity with dialer systems
- Prior experience in call centers, telesales, or customer support is a plus
- Female candidates are encouraged to apply
Working Hours
- Night shift (aligned with UK & US business hours)
What We Offer
- Fixed salary + performance-based incentives
- Supportive and professional work environment
- Training and scripts provided
- Opportunity to grow with a mission-driven organization
Job Type: Full-time
Pay: Rs40,000.00 - Rs60,000.00 per month
Work Location: Remote