Female Fitness Executive

The Role
About the Role We are looking for a proactive, organized, and energetic Female Admin & Operations Executive to manage the day-to-day operations of our boutique fitness studio. The ideal candidate has a strong fitness background, excellent administrative skills, and the confidence to handle membership sales. Key Responsibilities Operations & Administration • Oversee daily studio operations to ensure a smooth and professional environment • Manage class schedules, trainer coordination, and studio upkeep • Handle client enquiries (walk-ins, calls, WhatsApp, emails) • Maintain records, reports, attendance, and POS systems • Manage inventory, studio supplies, and vendor coordination • Ensure studio SOPs and cleanliness standards are followed Sales & Customer Service • Handle membership enquiries and convert leads into sales • Guide prospective members through membership options and packages • Deliver excellent customer service and build strong member relationships • Follow up on leads, renewals, and frozen memberships • Support marketing activities, promotions, and community engagement

Requirements

• Female candidate (due to operational and privacy requirements) • Prior experience in fitness, gym operations, front desk, or sales • Strong communication and customer-handling skills • Confident in selling memberships and maintaining follow-ups • Basic knowledge of fitness, training concepts, and studio operations • Organised, detail-oriented, and able to work independently • Comfortable working in a fast-paced environment

About the company
Helios isnt just another gym, its where fitness, recovery, and community come together under one roof. Located in JVC, Helios offers a holistic experience through its three pillars: Personal Training, Functional Training and Circuit Training. This isnt just about getting fit. Its about feeling your best, physically, mentally, and socially.