Female Front Desk Receptionist

Grand Millennium Hotel is a leading name in hospitality, known for luxury, comfort, and exceptional guest service. We are looking for a smart, confident, and customer-focused Female Front Desk Receptionist to be the welcoming face of our hotel.

Key Responsibilities

• Welcome guests and manage check-in / check-out procedures
• Handle phone calls, emails, and guest inquiries professionally
• Manage room reservations and update guest records accurately
• Coordinate with housekeeping and other departments for smooth operations
• Resolve guest complaints politely and efficiently
• Maintain a clean, organized, and professional front desk
• Promote hotel services, facilities, and special offers

Requirements

✅ Female candidate only
✅ Strong communication skills in English & Urdu
✅ Pleasant personality with excellent customer service skills
✅ Basic computer knowledge (MS Office, Email; PMS experience is a plus)
✅ Prior experience in hotel front desk or customer service preferred
✅ Must be presentable, punctual, and professional

Job Type: Full-time

Work Location: In person