Female IT, HR & Admin Assistant -Temporary Position (Own/spouse Visa

IT Administration

• Provide L1 IT support for hardware, software, printers, and network issues.

• Troubleshoot and resolve IT/system issues faced by employees across departments.

• Provide first-level support and issue resolution for ERP systems including JBM, Magtec, Fresa, and Enfinity HRMS.

• Install, configure, and update systems, applications, and security tools.

• Maintain and monitor company emails, user accounts, and system access.

• Ensure data security, backups, and proper file storage procedures.

• Prepare IT reports and maintain documentation of incidents, resolutions, and assets.

• Liaise with external IT vendors and service providers for escalations and advanced support.

• Assist with ERP/HRMS training and guidance for employees.

Human Resources

• Manage and oversee the company’s HRMS software on a daily basis.

• Assist employees in resolving HRMS-related issues, ensuring accurate use of the system.

• Manage daily attendance, leave records, and employee updates in HRMS.

• Assist in end-to-end recruitment: posting jobs, screening CVs, coordinating interviews, and onboarding.

• Prepare offer letters, contracts, and employee records.

• Support payroll by compiling attendance, leave, and deductions accurately.

• Draft and circulate HR communications, memos, and announcements.

• Handle employee grievances and escalate to management when required.

• Assist with training programs, workshops, and employee engagement activities.

• Maintain compliance with company policies and HR procedures.

Administration

• Manage procurement of office supplies and monitor stock.

• Coordinate travel bookings, visas, hotel accommodations, and meeting arrangements.

• Handle correspondence, filing, and document management for office and management.

• Manage service contracts with vendors (office maintenance, housekeeping, courier, etc.).

• Ensure office operations run smoothly with timely administrative support.

• Assist management with reports, scheduling, and general support tasks.