Female Salon Receptionist

We are looking for a Female Salon Receptionist for a ladies only salon to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage calls, messages through different platforms
• Maintain a tidy reception area
• Manage inventory
• Manage salon cash expenses
• Ordering and receiving products

Requirements

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Experience in Shortcut software
• Able to multitask
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Knowledge of beauty products
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• High School diploma

Benefits:

• Medical insurance
• Accommodation and transportation if needed.

WhatsApp your CV: 0547793791

Job Type: Full-time

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Experience:

• Fresha : 2 years (Preferred)
• salon receptionist: 2 years (Required)