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Alzayani Investments

Job Overview Develop an integrated Dealer Sales &amp; Marketing Plan, capitalizes on business contribution across Sales, Marketing, After-Sales in order to support the strategic plan, to achieve established targets and to ensure the brand is represented at the highest level in every customer touch point. &nbsp;Responsibilities &nbsp;<ul><li>Review, monitor, and react to the monthly KPI of sales and marketing and take full Ferrari P&amp;L responsibility and ownership across new and used car businesses.</li><li>Ensuring all dealer and manufacturer communications are disclosed and briefed to the Sales, Marketing and After-sales.</li><li>Identify and evaluate market potential for growing the new and pre-owned car business (all models).</li><li>Be the Brand ambassador and the market expert with knowledge of all key data indicators related to the automotive luxury sector, brand competitors and economy.</li><li>Ensure showroom standards and processes are respected at all times.</li><li>Be responsible for deploying all sales tools in full working condition and supervise the successful application of tools for the sales and marketing area.</li><li>Together with Sales Manager, develop sales plan and budget operation.</li><li>Drive understanding of Dealer Composite Program within all departments.</li><li>Coordinate, manage and solve customer complaints.</li><li>Together with the Marketing Manager develop annual dealer marketing plans and identify affinity partners according to the market needs and brand objectives.</li><li>Develop expert knowledge of the customer database to identify and be able to segment it for marketing events, special projects and opinion leaders.</li><li>Forge new affinity partnerships and establish co-marketing events with leading luxury partners in other complimentary business sectors.</li><li>Oversee digital marketing tactics and strategies as outlined in Marketing CC Manager tab.</li><li>Developing the sales plan and budget, sharing them with the General Manager.</li><li>Define F&amp;I specific plans to support the business.</li><li>Manage the waiting list.</li><li>Coordinate with the sales, after sales and marketing team the successful achievement of brand sales and marketing objectives.</li><li>Evaluate &amp; reward performances of sales and marketing teams with Sales Manager and Marketing Manager in coordination with General Manager.</li><li>Coordinate through regular meetings (at least monthly) the information and communication flow between Sales, Marketing and After-sales team to capitalize on all.</li><li>Coordinate the brief daily meeting with sales - marketing and receptionist.</li><li>Manage the communication flow between Ferrari and dealership team.</li><li>Connect new; Pre-owned and Marketing departments together and ensure all are aligned to the same vision.</li><li>Manage motivation in particular of Sales staff to achieve defined objectives.</li><li>Manage bonus, resignations, new hiring and training for sales force and marketing team.</li><li>Develop Sales &amp; marketing Staff&nbsp;provide guidance, tutorship and training.</li><li>Ensure the respect of the training program (as per DOS requirements) and develop specific programs based on staff's needs &nbsp;</li></ul>&nbsp;Qualifications &nbsp;<ul><li>7 -10 years of experience in automotive and/or luxury brand, 5 years in Ferrari.</li><li>Languages: English; Local Language; Italian is appreciated</li><li>University degree and established education coherent with local expectations.</li><li>Local environment provenance and knowledge.</li><li>Deep knowledge of the local Market, of the local culture and of the customer behaviour. &nbsp;</li></ul>Benefits &nbsp;<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Dynamic work environment within a leading luxury brand. &nbsp;</li></ul>

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Ferrari Brand Manager (Automotive)

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