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Field Claim Investigator
Field Claim Investigator
About the Role
RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations throughout New York. This is a great opportunity for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.
In this role, you will conduct on-site investigations, gather evidence, interview involved parties, and produce professional reports to support claim evaluation and resolution.
Key Responsibilities
Field Investigation
- Conduct thorough, multi-faceted insurance claim investigations in the field
- Perform site inspections including photographs, video documentation, measurements, and scene diagrams
- Locate and interview claimants, witnesses, and other involved parties
- Obtain signed or recorded statements as needed
Evidence Gathering & Analysis
- Collect and document relevant evidence to support claim determinations
- Evaluate findings and provide clear, objective summaries and recommendations
- Maintain sound judgment throughout investigations
Reporting & Documentation
- Prepare and submit detailed, client-ready investigative reports
- Provide timely status updates on all assigned cases
- Ensure all assignments are completed in accordance with company standards and timelines
Qualifications
Required
- Minimum of 3+ years of investigative experience (insurance, legal, or related field)
- Must possess NYC Scaffolding Certification and SST card
- Must have current valid NY Independent Adjuster License
- Reliable transportation and willingness to travel locally
- Ability to work flexible hours, including evenings and weekends when needed
Preferred
- Prior insurance claims investigation or adjusting experience
- Strong observational, analytical, and problem-solving skills
- Excellent written and verbal communication skills
- High level of organization and time management
- Proficiency in Microsoft Word, Excel, and basic technology systems
- Active Adjuster License
- Bilingual (Spanish)
- Notary Public designation
Work Structure
- Flexible scheduling
- Field-based position (work performed on-site/in territory)
What Sets You Apart
- Self-motivated and able to work independently
- Detail-oriented with strong documentation skills
- Professional, objective, and client-focused
- Comfortable handling sensitive situations and field interactions
Why Join RC Services?
RC Services offers the opportunity to work on diverse and engaging assignments while maintaining the flexibility of contract work. You'll be part of a team that values accuracy, integrity, and high-quality investigative work.
RC Services, LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.
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