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Field Engineer IV Contractor
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
The Field Support area is responsible for providing on-site technical or non technical product support and service to customers.
Responsibilities
Position Summary: The purpose of this position is to perform telecommunications and data center site systems maintenance; maintain and operate specific communication, switch, network, and interface equipment to provide quality service; and maximize its availability to our external and internal customers.
Primary Duties and Responsibilities:
Perform shipping / receiving, inventory control, and keep accurate site documentation.
- Installs and deinstall equipment into Data Center racks.
- Replace hard drives, memory and cards on server equipment.
- Install and test cabling between network and server equipment.
- Monitors and reviews network circuits and equipment.
- Ability to perform Layer 1, physical circuit reliability acceptance testing with the carrier and the customer to validate the quality of the transmission path to the users’ equipment.
- Ability to assist with Layer 2 & 3 tests; adhering to protocol standards to validate interoperability and interfacing requirements to connect the customers into the TNS Network.
- Must work independently with indirect supervision.
- Provide verbal and written communication with other team members, departments, and customers to ensure successful completion of work and provide proper hand-offs.
- Move and Lift a minimum of 50lbs into telco racks.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Provide and sustain a good working relationship and rapport with our customers, regional partners, and internal TNS customers.
- For this contract role, we anticipate paying $80 - $90 per hour. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location.
Qualifications:
- Has knowledge of commonly used network troubleshooting, installation, and testing concepts, practices, and procedures.
- Demonstrates experience in working concurrently on several easy to reasonably complex projects with limited guidance required.
- Demonstrates a strong ability to use independent judgment regularly in performance of job responsibilities.
- Has a basic understanding of telephony and financial service networks.
- Has a basic understanding of data center power configuration, including 3 phase power.
- Performs job well under pressure and manages time effectively.
- Able to work in a fast-paced environment.
- Has a basic working knowledge of network circuitry, including both copper and fiber interfaces. Experience with dark fiber is a plus.
- Able to work well within a remote management.
- In-depth understanding of Best Practices for Cable Installation
- Effectively communicates information verbally and in writing in a clear and coherent manner.
Education and Certifications: A technical degree in electronics or computer technology is preferred, or the equivalent of 3+ years work-related experience.
Qualifications
Work will be performed on an as-needed basis without a set number of hours per week.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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