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Field IT Technician

We Pursue a Higher Standard

Coeur Mining, Inc. is a U.S.-based, well-diversified, growing precious metals producer with five wholly-owned operations: the Las Chispas silver-gold mine in Sonora, Mexico, the Palmarejo gold-silver complex in Chihuahua, Mexico, the Rochester silver-gold mine in Nevada, the Kensington gold mine in Alaska and the Wharf gold mine in South Dakota. In addition, the Company wholly-owns the Silvertip polymetallic critical minerals exploration project in British Columbia.

Coeur Alaska’s Kensington mine comprises an underground, hard-rock gold mine, associated milling facilities and a campsite in the historic Berners Bay Mining District, 45 miles north-northwest of Juneau. The mine is accessed via company transportation including bus rides and a boat ride through Lynn Canal.

Coeur Alaska is an integral part of the local community and actively supports education and workforce development programs, environmental stewardship efforts, arts and culture, and local nonprofit agencies through monetary investments, in-kind support, and employee volunteerism.

Approximately 400 miners, mechanics, engineers, operators, geologists, environmental technicians, exploration, and business leaders operate the Kensington mine. Coeur Alaska prioritizes safety, teamwork, career development and growth. If you want to grow your career in a progressive, team-oriented environment, apply today.

About the Job:

The Field IT Technician will report to the IT Superintendent and is responsible for mine site needs as related to IT Department assets, workstations, laptops, mobile devices, infrastructure, as well as general hardware and software needs, focusing on direct end user support. The schedule for this position is 8 days on at the mine site located about 45-miles north of Juneau, accessible only through company transportation, and 6 days off.

Responsibilities:

Stop work for safety concerns, and abide by safety best practices, policies and procedures.
Use of exceptional communication and customer service skills to build and maintain relationships with users and departments.
Ensures adherence to company policy while maintaining specific knowledge of IT policies and procedures.
Performs Installation, maintenance and troubleshooting of on-premise Windows and Linux based virtual server systems.
Performs maintenance, troubleshooting and reporting for on-premise backup infrastructure.
Performs other incidental and related duties as required and assigned.
Focuses on providing technical support to end-users directly and remotely, leveraging ticketing systems to correctly document and complete tasks.
Performs systems setup, installation, and upgrades of hardware and software.
Maintains asset inventory and inventory refresh lifecycle.
Installs, configures, and maintains IT Department assets, including but not limited to; workstations, laptops, mobile devices, phones, WAPs, printers, copiers, etc
Conducts end user training as required.
Assists in maintaining all mine communication systems.
Installation and testing of IT infrastructure, including structured cabling, Fiber Optics and fixed wireless.
Maintains documentation on current policies and procedure changes.
Maintains working knowledge of current systems and tools used by the company and provides reports using these in a timely fashion.
Works with the Environmental Dept to ensure E-Waste is processed properly.
Assists other members of the IT department in their duties as prescribed by management and maintains flexible on-call weekend rotation status.
Performs other incidental and related duties as required and assigned.

Required Qualifications & Skills:

Ability to work safely and promote safe behavior in others.
High school diploma or equivalent.
Positive attitude, strong work ethic, and a team-oriented mindset – being respectful, reliable, and easy to work with is just as important as technical skills.
Willingness to assist others, adapt to changing conditions, and proactively solve problems in a dynamic and inclusive work environment.
Excellent safety, attendance, and work records.
Hold A+ certification or be able to obtain within 90 days of hire.
Net+ certification or equivalent experience within 90 days of hire.
Experience in hardware maintenance, MS Active Directory, Exchange Online, Windows OS, and MS Office 365.
Ability to work with minimal supervision and communicate clearly (verbally and in writing) with all mine site personnel.
Ability to establish and maintain cooperative working relationships with others.
Ability to troubleshoot IT systems, communication issues, and deliver resolutions effectively.
Ability to lift and move 50 lbs.
Ability to work independently as well as with teams.
Ability to safely load and operate vehicles in a variety of conditions including but not limited to; heavy rain, snow, and varying underground conditions.
Sets high standards for self and others, builds trust, and takes accountability.

Preferred Qualifications & Skills:

2+ Years of experience maintaining IT operations for mid-size to large technical environments desired.
Knowledge of servers and networking in cloud, physical and virtual environments is desired.
Fiber Optic and Copper installation, termination, and testing experience is desired.
Experience with the following systems desired:
- MS SharePoint
- VMWare/vSphere
- Goto Connect Telephony Systems
- Cisco and/or Juniper Network Solutions
- Linux
- Ubiquiti Wired/Wireless Systems
- Windows 11 Ent
- FreshService
- MS InTune
Preference given to Alaska residents.

Notice to Applicants:

After submitting your application, you will receive an automated email confirming receipt. Due to a high volume of applications, we are unable to provide individual updates or respond to application inquiries. Only applicants selected for an interview will be contacted.

Many hiring managers work rotational schedules, and the review process may take several weeks. Please note that applicants should not expect additional communication during this time. If you are not selected for an interview, you will receive an email notification once the position has been filled.

Recruitment Window:

Applications will be accepted through April 9th, 2026.

It is the policy of Coeur Mining, Inc. and its direct and indirect United States subsidiaries (the “Company”) to provide equal opportunity employment to all Employees and applicants for employment. No person working at the Company's facilities in the United States is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or veteran status.

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