Field Lead

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Salary/Hourly Rate:$22.00-$23.00/hour

The Field Lead position will oversee all job site activities and ensure that participant workers are trained appropriately for their site (i.e. personal safety, use of equipment, body mechanics, PPE, reporting of accidents/injuries, etc.). This position ensures that the logistics of the sites are managed (transportation, food, equipment), and keeps in close contact with the Program Manager, Case Managers, and Employment Specialists for coordination. This position will shop for food and supplies needed, and prepare lunches as needed.

Maintains service notes and documentation in required databases (Setworks and HMIS).

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Supervise all activities on the job site: training personnel to ensure safety and work quality, manage assets and equipment, ensure all needed supplies are on hand, communicate with our participants and DDW management as needed.
• Perform tasks side by side with participants, maintaining line of sight supervision of all crew members at all times.
• Transport participants at designated location to begin workday and drop them back off at the conclusion of workday.
• Keep progress notes and service data up to date in client database daily. Complete all paperwork required in a timely manner.
• Understand assessment criteria needed to determine employability and note the participants’ ability to meet these criteria in client database. Discuss with team at team meetings.

Additional Responsibilities

• Welcome new participants and organize crew for day labor. Coordinate lunches for workers.
• Develop good rapport with our participants and provide mentorship, advocacy, and rehabilitation support to individuals experiencing homelessness (and possibly significant disabilities) while working side by side on the job.
• Connect participants with case managers for relevant health, food/nutrition and shelter resources using trauma informed practices.
• Work collaboratively with a wide variety of constituents and adjust to multiple demands and shifting priorities. Establish and maintain positive relationships with business/city partners.
• Keep inventory of all tools, checking quality, working condition and cleanliness of each item for DDW. Make note and decide for replacement or acquisition of tools needed and consult with Program Manager to purchase.
• Keep vehicle cleaned and sanitized daily and in good overall condition. Notify Manager of any maintenance or repair needs as they occur.
• Attend applicable staff and community meetings.

Qualifications: Education, Experience, and Certification(s)

• Preferred: 2 years’ experience working with persons experiencing hurdles to employment.
• Lived experience with homelessness, addiction recovery, disability or other challenges welcome.
• Personal commitment to working within an integrated services model, with emphasis on employment as a key component to ending poverty and homelessness.
• The candidate for this position would benefit by having experience in:
• Crisis intervention and trauma informed care practices
• Supporting individuals experiencing poverty, homelessness, addiction, justice involvement and disabilities, in obtaining and retaining employment
• Understanding mental illness and related behaviors, and how these influence employment situations

CERTIFICATES, LICENSES, REGISTRATIONS

• A valid driver’s license with 3 years of good standing and with no more than 3 points. Must have a valid driver’s license with the ability to be insured by SSI’s automotive carrier.

Knowledge, Skills, and Abilities

• Excellent communication skill both verbally and in writing
• Basic computer skills including email, MS Office, Data Entry
• Excellent ability to work independently.
• Able to work outside in Colorado weather during all seasons
• Able to stand and walk for extended periods of time, and lift up to 50 lbs

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Equipment Used

PC, telephone, copy machine, fax, calculator

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an outdoor position with limited shelter from seasonal weather.

Travel: Daily driving to and from locations, mostly with company vehicles. If you must use your own vehicle for company business, mileage costs will be reimbursed at the approved rate.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information