Field Market Manager- Quick Service Restaurants (QSR)

Job Overview
We are seeking a dynamic and energetic Field Market Manager to lead and inspire our Quick Service Restaurants (QSR) across the greater Dallas market. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive sales growth by managing multiple restaurant locations. Your leadership will foster a vibrant team environment, uphold food safety standards, and optimize operational efficiency. If you thrive in fast-paced environments and are passionate about food service management, this is your opportunity to make a significant impact in the quick service restaurant industry!

Key Responsibilities:

Operational Excellence

• Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
• Guide teams in achieving KPIs, Sales targets, and cost-control goals.
• Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.

Sales and Revenue Growth

• Partner with Restaurant GMs to launch innovative sales strategies and drive revenue.
• Analyze market trends to adjust tactics and stay ahead of the curve.
• Organize Community Outreaches

Leadership & Strategic Oversight

• Set strategic direction for the market that aligns with company goals.
• Monitor multiple restaurants’ performance and identify opportunities for continuous improvement.
• Mentor Restaurant GMs and support their development.
• Lead the recruitment and onboarding of new management trainees and staff to ensure long-term success.
• Promote a strong, unified culture of excellence, integrity, and innovation across locations.

Team Development & Support

• Support recruiting, training, and team building across all restaurants in the market.
• Provide consistent coaching and feedback to elevate team performance.
• Assist with conflict resolution and employee relations to maintain a positive work environment.

Required Qualifications

• Requires five (5) years + experience in multi-restaurant leadership in a QSR restaurant company.
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Proficiency in QSR POS and MS Office.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Prior experience of opening restaurants is strongly preferred.

Working Conditions

• Work is performed primarily in multiple restaurant environments, occasionally in an office.
• Ability to perform the essential functions of the role, including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation.
• Must be able to travel when required for training and other such business needs.

Benefits We Offer

• Benefits: Medical, Vision and Dental.
• Personal Time Off (PTO): Two (2) weeks per year.
• Competitive Pay & Performance Incentives: Annual bonuses based on Company KPI performance.

Join us as a Field Market Manager to energize our quick service restaurant operations! Bring your culinary expertise, leadership talent, and passion for hospitality to create memorable experiences for our customers while advancing your career in the vibrant world of fast-food management.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person