Key Responsibilities
- Lead and manage Sales Executives, Collection Officers, Tele-callers, and Clerical staff
- Drive branch targets related to loan disbursement, recovery, and deposit growth
- Monitor team performance and conduct regular training and guidance sessions
- Ensure adherence to RBI guidelines, company policies, and compliance standards
- Handle escalated customer issues and ensure timely resolution
- Maintain MIS, branch records, and submit performance reports to management
- Conduct field visits and support customer acquisition initiatives
- Motivate the team through performance management and incentive-driven culture
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Team Handling: 1 year (Required)
- Loan Sales: 1 year (Required)
Work Location: In person