Field Service Dispatcher-*Experience Required*

Objective: Looking for a dynamic individual to take on the role of Dispatcher in our growing field service company. The ideal candidate understands the importance of coordinating field operations and ensuring that our team of technicians delivers prompt and efficient service to our valued clients. Ideal candidates should have experience in a dispatching role or similar coordination position. Some weeknights and weekend on call hours are required.

**PLEASE DO NOT CALL OR EMAIL THE OFFICE. SUBMIT YOUR RESUME HERE TO BE CONSIDERED FOR AN INTERVIEW. CUSTOMER SERVICE/DISPATCH EXPERIENCE REQUIRED FOR THIS POSITION.

Key Responsibilities:

• Scheduling and Coordination: Manage field service schedules, assign jobs to technicians, and optimize routing.
• Real-time Communication: Act as the central communication hub for field technicians, providing them with job details and timely updates.
• Customer Interaction: Address client inquiries, ensuring they are informed and satisfied from service start to finish.
• Data Management: Maintain up-to-date records, from job statuses to client databases.
• Emergency Handling: Coordinate rapid responses for any emergency or last-minute service requests.
• Tech Proficiency: Utilize the latest dispatching software and communication tools to optimize operations.

Qualifications:

• High school diploma or equivalent.
• Prior experience in a dispatching role or similar coordination position required.

Skills:

• Communication Proficiency: Ability to convey information clearly and listen actively.
• Adaptability: Thrive in a fast-paced environment, adjusting to changes as needed.
• Tech-savviness: Familiarity with modern dispatching software and communication platforms.

Benefits:

• Comprehensive healthcare benefits package.
• Opportunities for growth and career advancement within the company.
• Competitive salary and bonus structures.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person