Field Service Engineer

Did you know that JBT Marel people play a vital role in feeding the world?

We are looking for Field Service Engineers who want to have an influence on sustainability an innovation along with satisfaction in being part of the solution and collaboration with cross-functional teams.

The Field Service Engineer (FSE) is the front-line field service representative and is responsible for fulfilling the customer’s expectations during on-site activities. The FSE is experienced in JBT Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training.

What you will be doing:

• Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for JBT Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress.
• You will report to the Field Service Manager
• Extensive travel within the allotted territory
• Must be able to lift up to 50lbs.

Other duties assigned as required by the business.

What we are looking for:

• Knowledgeable in customer service principles and processes, including assessing customer requirements, ensuring service quality, and evaluating customer satisfaction levels.
• Customer face-to-face interaction skills and commercial service skills
• Social perceptiveness
• Technical competence in an engineering discipline

What kind of a person are you?

We encourage each of our 7500 employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize in yourself that you have:

• Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level
• Technical college degree preferred.
• Recognized product training on food processing equipment preferred.
• Strong communicator with analytical skill and the ability to work under pressure.
• Excellent English skill, both written and verbal
• Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage.

If you are a person with a passion for driving Excellence, Innovation & Unity on a global scale, we invite you to join our dynamic team at Marel.

Who are we?

We are the kind of people who find purpose in fixing things, creating things and innovation. Our mission is to transform the future of food by creating a world where quality food is produced sustainably and affordably. Being the world leader in advanced food processing solutions, we’re in the unique position to make it happen but we need individuals with diverse perspectives and skills to help us get the most out of this opportunity.

What’s in it for you?

There is nothing like the feeling you get when you do something worthwhile for a living. Coming home from work knowing you made a difference is just one of the great things you can experience at JBT Marel. You can expect:

• Freedom to take initiative and make a real impact in a growing global business.
• An environment of trust and respect with space to explore and fail, or better, succeed!
• A network of specialists who are always willing to help.
• A healthy work-life balance.
• Endless possibilities to keep learning such as access to LinkedIn Learning and language learning, mentorships and on-going training, along with tuition reimbursement.
• To get a career instead of a job. We have many opportunities for internal growth, and we encourage it!

The estimated hourly pay range for this role is $25.00 - $35.00 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

Interested?

Please apply via the Apply Button on our website and upload your resume. For more information contact:

To find out more about Marel, click on https://marel.com/en/about-marel

JBT Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Applicants must be legally authorized to work in the United States on a full-time basis. Marel will only sponsor applicants for the following visas: H-1B transfer, L-1A, L-1B