Field Service Technician

Overview
Join our dynamic team as a Field Service Technician and become the vital link in maintaining and optimizing cash counting, coin counting & other equipment across banking/casino facilities. This energetic role offers the opportunity to work hands-on with machinery, troubleshoot technical issues, and deliver exceptional customer service. You will be instrumental in ensuring operational excellence by performing maintenance, repairs, and installations on a wide range of equipment. If you thrive in a fast-paced environment, possess strong mechanical and computer skills, and enjoy solving technical challenges, this position is your next career move!

Responsibilities

• Conduct preventative maintenance and repairs on equipment, including electrical and mechanical components.
• Diagnose issues using technical manuals, and analysis problems to keep customer running efficiently.
• Utilize tools and PC to troubleshoot, calibrate & repair machinery.
• Maintain accurate records of work performed using in-house system
• Collaborate with customers to provide technical support, explain repair procedures, and ensure satisfaction with service outcomes.
• Assist in the installation of new machinery or upgrades
• Support inventory management by tracking parts usage
• Engage in continuous learning and travel for training as needed

Experience

• Proven work experience
• Strong mechanical knowledge
• Hands-on experience with repairing equipment is highly desirable.
• Excellent customer service skills combined with effective communication abilities in English.
• Analysis skills for diagnosing machinery issues quickly and accurately.

Pay: $24.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Work Location: Hybrid remote in Wheat Ridge, CO 80033