Field Service Technician

The Lioce Group is hiring an MFP/Printer Service Technician to join our growing service team. This role involves installing, maintaining, and repairing office printers, copiers, and multi-function devices (MFPs). Whether you’re experienced in office equipment or have a background in other hands-on mechanical or technical fields, we want to hear from you!

Founded in 1967, we are a proud family-owned business with deep roots in the North and Central Alabama community. Known for our superior customer service and commitment to excellence, we’ve built a reputation as one of the best places to work in North Alabama. We foster a welcoming, team-oriented environment where employees are treated like family, not just numbers. Our long-standing success is built on integrity, trust, and the drive to go above and beyond for our customers.

Job Responsibilities

• Install, maintain, and repair MFPs, printers, and copiers
• Troubleshoot hardware, software, and basic network connectivity issues
• Perform preventive maintenance and respond to service calls in a timely manner
• Communicate clearly and professionally with customers
• Maintain accurate service logs and parts usage records
• Coordinate with the service team and dispatcher
• Follow safety procedures and company guidelines

Qualifications

• High school diploma or equivalent
• Copier/MFP experience is a plus, but not required– we will train the right candidate
• Mechanical or technical repair experience is highly valued — including automotive repair, HVAC, cell phone/electronics repair, appliance repair, or similar
• Strong troubleshooting and problem-solving skills
• Basic understanding of networks and print drivers
• Valid driver’s license and clean driving record
• Ability to lift up to 50 lbs and work independently
• Great time management and communication skills

Benefits

• Competitive pay based on experience level and skillset
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing training and manufacturer certification support
• Company vehicle
• Positive, supportive team environment

• ️ Bring your hands-on experience and grow with a company that puts people first!

Apply today and join a respected, family-run team that’s been leading in office technology for over 55 years.