Field Service Technician

*Travel to job sites in North and South Dakota and Western Minnesota*

Essential Duties:

Conduct on-site equipment inspections and maintenance at customer locations.
Diagnose and troubleshoot equipment issues in the field and perform necessary repairs.
Collaborate with Service Manager to schedule and prioritize field service calls.
Maintain accurate records of service activities, including work performed, parts used, and time spent.
Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
Follow all safety protocols and maintain a safe work environment while working in the field.
Maintain remote parts inventory.
Willingness for overnight travel including some multi-day events.
Willing to take an active role in acquiring new business opportunities in AOR
Act as ambassador of the company with customers

Essential Qualifications:

Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.
Valid driver’s license with acceptable driving record
Hydraulic, pneumatic, and electrical experience
Welding/cutting torch experience
Excellent skills in communication, interpersonal, organizational and attention to detail
Working usage of MS Office Suite and the ability to learn new technologies quickly.

Desirable Qualifications:

Direct industry experience
Class B CDL

ADA Requirements:

Typically sits, grasp items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about regularly
Lift, move, or otherwise transfer items up to 40 lbs occasionally, >20 lbs frequently
Occasional exposure to typical machine shop physical hazards
Travel by air or car occasionally

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

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