Field Service Technician

COMPANY OVERVIEW: Hawaiian Cool Water & Coffee Systems Hawaii are, together, Hawaii's leading provider of break room snacks, coffee and supplies, filtered water dispensers, coffee equipment, water filtration systems and ice machines. Our sister company, AAA Bestwater, is Hawaii's leading residential water treatment company. We offer awesome personal growth opportunities, the company has TRIPLED in size over the last 4 years and is looking for great folks to join our team.

POSITION SUMMARY: The Service Technician installs, troubleshoots, services, and repairs bottleless water systems/coolers, water softener, ice machines and coffee machines in business and residential environments, following company standards and procedures. They play a lead role in helping the team learn, grow and meet company goals.

RESPONSIBILITIES:

• Complete assigned installation and service routes in an efficient manner.
• Professionally interact with customers and answer any questions they may have.
• Communicate with your General Manager, dispatch, and other team members.
• Follow company inventory and tracking procedures.
• Complete necessary paperless and paper-based procedures.
• Promote and practice proper safety procedures and correct use of company tools.
• Assist the General Manager with team goals.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school diploma, GED, or trade/business school
• Punctual and Reliable
• A strong mechanical aptitude and problem-solving skills
• Must be self-directed, have strong interpersonal skills, and a focus on customer satisfaction
• Capable of lifting, pushing, and pulling up to 50lbs
• Working in kneeling, crouching, or bending positions
• Able to work with hand and power tools
• Must possess a valid drivers license and with acceptable driving record
• EPA HVAC Certification (Recommended)

What to expect:
This is a Full Time, position within a small, yet rapidly growing business with room for future growth and new opportunities. Benefits include health insurance (100% subsidized option for employee), dental insurance, paid vacation and sick time, as well as numerous other company "perks".
We offer a set work week, normally with no nights or weekends, but may require occasional overtime to ensure the job is done and done right.

WE OFFER:

• Competitive hourly pay
• Company vehicle, phone, uniforms, tools, paid training, and fuel card
• Medical, vision, and dental insurance
• 401(k) retirement savings plan

Job Type: Full-time

Pay: $21.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road