Field Services Dispatcher

Join Marin Humane as a Field Services Dispatcher

Be the calm voice behind the mission.

Do you thrive in a fast-paced environment, excel at multitasking, and want your work to make a meaningful difference for animals and the community? Marin Humane is seeking a Field Services Dispatcher to serve as the critical communication link between the public, Animal Services Officers, and partner agencies.

Every call matters. Every response makes a difference.

Why This Role Matters

As a Field Services Dispatcher, you'll be at the center of emergency and non-emergency animal service operations—receiving calls, prioritizing responses, coordinating field activities, and helping ensure the safety of both people and animals throughout Marin County.

You'll play a vital role in supporting officers in the field while providing compassionate, professional service to community members who may be experiencing stressful situations.

What You'll Do

• Receive and prioritize calls for service
• Dispatch Animal Services Officers and coordinate field responses
• Monitor radio communications and officer safety
• Provide real-time updates and resource coordination
• Work closely with law enforcement, fire departments, and other public safety agencies
• Document incidents and maintain accurate records
• Support emergency and disaster response operations
• Help educate the public and provide information about Marin Humane services

We're Looking For Someone Who:

• Stays calm under pressure
• Has exceptional communication and customer service skills
• Can effectively multitask and prioritize competing demands
• Enjoys problem-solving and critical thinking
• Works well independently and as part of a team
• Is compassionate toward both animals and people
• Has experience in dispatching, public safety, call centers, or other high-volume customer service environments

Position Details

Position: Field Services Dispatcher

Schedule: Full-Time, 40 hours/week, including weekends

Pay Range: $24.78–$27.52 per hour DOE

Additional Pay: $1.00/hour Spanish-speaking differential

Benefits Include

• Medical, dental, and vision coverage

• Life and long-term disability insurance

• 403(b) retirement plan with employer match

• Paid vacation, holidays, sick leave, and sabbatical program

• Employee Assistance Program

• A mission-driven workplace where your work has a direct impact on animals and the community

Why Marin Humane?

At Marin Humane, we're dedicated to transforming lives through exceptional animal care, humane education, and advocacy. We believe in fostering a workplace built on our core values:

?? Dedication to Animals
?? Collaborative Spirit
?? Courage with Compassion
?? Pursuit of Learning
?? Celebrating Differences

Celebrating Differences is more than a core value—it is central to who we are. We see diversity, equity, inclusion, and belonging (DEIB) as essential to fulfilling our mission and serving our community. We foster a culture of inclusion and belonging for our staff, volunteers, and the communities we serve. We are at our strongest when everyone feels valued, respected, and empowered, and we are committed to advancing DEIB throughout our organization.

Make a Difference Every Day

As a Field Services Dispatcher, you'll play a critical role in helping animals and people throughout Marin County. Whether coordinating emergency responses, supporting Animal Services Officers in the field, or assisting community members during stressful situations, your work will have a direct and meaningful impact.

If you're looking for a rewarding career where no two days are alike and every day helps create positive outcomes for animals and people, we'd love to hear from you.

Apply today and help make Marin County a safer, more compassionate place for animals and the people who care about them.